Jul 10, 2005 10:59
anyone who knew me when i still had my local mahopac bank account has probably heard my rant on why banks are ridiculous and frustrating as hell. i thought maybe - MAYBE - switching to a big, shiny bank with nifty advertising involving bubble wrap would slightly quell my qualms.
BUT NO.
so citibank, like ALL banks, i am now beginning to see, has ridiculous hours of operation that often prevent me from making a deposit directly to a nice, living witness - er, person. instead, more often than not, i arrive at the bank and am forced to use the atm to give the bastards my money. ok, fine. but here's the problem - to deposit money using the atm, you must know your account number. which seems like a "duh" thing, and fairly simple, except i don't possess any knowledge of my account number. i don't remember ever being given this information - its not among the paperwork i received when i opened the damn account, it's not on my card. so, standing at the atm in frustration, i call citibank and ask if there's any way they can get me this information. the nice lady tells me the atm won't give it to me, she can't say it over the phone, it's too risky to send it by mail - the only way to access it is online. ok, fine. i make the deposit anyway, because she said i could, though now i'm hoping she wasn't wrong about that, seeing how she misled me in every other area.
i tried to get into my account online. unfortunately, i had never used the online banking system before, so i had to register. to register, you need your ACCOUNT NUMBER - the information i had to get THROUGH the damn online system!
and after all that, the account number is printed on my bank statements that i shoudl have thought to look at in the first place. CAN'T SEND IT THROUGH THE MAIL, HUH LADY?
i hate banks. from now on, the money goes in a shoebox in the freezer. maybe all this stress was the fault of my own stupidity, but there ARE dumber people than me out there that need a safe money hiding spot, and citibank isn't very accomadating of these people.
citibank, suck my cock.