Dear Perelman Center for Advanced Medicine...

[thnidu]

(Part of the huge University of Pennsylvania health system. Submitted through their on-line contact form.)

While following the directions on your email "Confirmation of your appointment", I found the directions to the location less than clear. The details of the appointment read
>>>
Date: Wed Dec 02, 2020
Time: 2:15 PM
Ahmara G. Ross, MD, PhD
Perelman Center for Advanced Medicine
Scheie Eye Institute Perelman
West Pavilion, 3rd Floor
3400 Civic Center Boulevard
Philadelphia, PA 19104
Reason: RETURN PATIENT VISIT
Contact: 215-614-4100
<<<
I'm used to associating the Scheie Eye Institute with the location at Penn Presbyterian, so I consulted your linked floor plan of the Perelman Center. Since the map itself doesn't include department names, I looked for "Scheie" or "Eye" in the list of Perelman Destinations, but found neither.

I'm a linguistic researcher, retired from Penn, with a Ph.D. from Berkeley, and I had no trouble in finding the information under "Ophthalmology", but I'm not at all confident that all your patients have such an easy time of it. I suggest modifying the appointment details, perhaps somewhat like this:
>>>
Date: Wed Dec 02, 2020
Time: 2:15 PM
Ahmara G. Ross, MD, PhD
OPHTHALMOLOGY: Perelman Center for Advanced Medicine
Scheie Eye Institute Perelman
...
<<<

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