LJ Idol Season 10, Week 0 -- Introduction

Nov 07, 2016 20:21

“Hello! Welcome to TD Bank, my name’s Alicia, how can I help you today?”

Welcome customer to the store, check.
Name, check.

“Oh, so you’re doing a straight deposit today, Susan?”

Use their name at least three times, time one, check.

“Susan, I see that you’ve been preapproved for a TD Bank Cash Rewards card -- have you heard of it before?”

Read more... )

creative nonfiction, a day in the life, work is insane, lji: season 10

Leave a comment

banana_galaxy November 8 2016, 21:26:32 UTC
Oh my goodness, that sounds so stressful! I don't think I could do it. Handling all that money. Sounds like you're really good at it, though!

Reply

theun4givables November 8 2016, 21:41:43 UTC
It's stressful but I've kind of grown used to it by now. And the fact that when I have down periods, I don't have to corral other tellers (as much), like when I had to run shift at Wawa?

Yeah this is an improvement, still. The money is the easy part. I love handling it. I feel comfortable with a 20k box. When it climbs up to 30-40 (and it's done that, on rare occasion -- that doesn't happen all that often, thankfully), I start to get nervous. My branch's been robbed before (within the past few months, even). We're only supposed to have 2k in our boxes (5k in the drive thru, because we have a dispenser and not a recycler, so we can't put money in that machine, it only gives out money) for safety purposes.

I almost never, ever, EVER, stay below 2k. I have less differences when I'm working out of my box entirely. Probably because I'm more mindful of what I'm counting. I loooove getting large cash deposits, but only when they're not going to hold up my line. xD

If I could just count money and not deal with people, that'd be ideal. xD

Reply

banana_galaxy November 8 2016, 21:53:02 UTC
hahaha... yeah, dealing with people can be rough, for sure. I think it's the fear of robbery knowing there's that much money around that would make it hard for me. Were you there when the most recent one occurred?

Reply

theun4givables November 8 2016, 21:56:02 UTC
I was the only teller off that day, literally. I got a message from Dante going, "So don't be alarmed. But we got robbed, today. It was me that they robbed." and I just about died. It was a note-passer, and he was a straight robbery deal, tbh. Passed the note to Dante, Dante handed him our step-back money/dye pack, handed it to him with no fuss and stepped back from his station, like he was supposed to.

However, when I worked at Wawa, I was involved in a robbery that happened at gunpoint. Apparently having a gun pointed in my face makes me angry.

Reply

banana_galaxy November 8 2016, 22:03:00 UTC
Oh God, that sounds scary as fuck. I guess it makes sense to have a contingency plan for what to do in case of robbery, though.

Reply

theun4givables November 8 2016, 22:08:29 UTC
I stayed and finished my shift once we reopened the store that night. The other girls were all really shaken up but I was like "Meh whatever dude point a gun in my face again and I'll break your wrist."

Clearly I made the right choice, moving into an environment where bringing a weapon to the robbery automatically makes the crime a federal offense and not a state one. Most bank robbers don't use weapons for that reason. And yeah, contingency plans exist in every environment where a robbery might occur -- all they boil down to is "follow the robber's demands and don't be a hero."

Thankfully my survival instinct does override the anger, apparently. But still.

Reply

banana_galaxy November 8 2016, 22:12:42 UTC
I honestly can't imagine what I'd do in that situation. I'm thankful I've never had to find out. You sound tough as nails!

Reply

theun4givables November 8 2016, 22:18:48 UTC
Thanks. :) I'm rly not, though, I swear. xD

Reply

dmousey November 10 2016, 22:21:07 UTC
She isn't! She's really a mushball! Hehehe

Reply

dmousey November 10 2016, 22:25:27 UTC
What? Robbed? When? Why didn't you tell me????? (Because Mom, you react just like this) Shut up brat, I'm your MOTHER!

Reply

theun4givables November 11 2016, 02:02:08 UTC
It was months ago? I actually don't remember when it was. Like I said, though, I was the only teller off that day. xD And it was a note-passer, so it wasn't like when we were robbed at gunpoint at Wawa.

We actually started joking about it as a branch because if Dipika had gotten the note it would noooot have gone well. She would've just been like "Oh, you make a withdrawal? Here slip." She does not have the best grasp of written English, lol.

Reply

dmousey November 11 2016, 02:13:20 UTC
Now that's funny. I'm glad you were off that day. Getting robbed is un-nerving, no matter how capably you blow it off. I know you like to work under pressure, but still- I worry because I'm Mom ( and you can't stop me! Bwahahaha) hugzzzs

Reply

theun4givables November 11 2016, 02:19:52 UTC
Apparently, Dante followed our robbery procedures flawlessly (and received some extra compensation for it!), and Wazi, our head teller, didn't realize he was stepping back for real and they thought he was joking, for a minute (he plays around a lot).

It was the first time in a long time, according to Christine. She's been at the branch foreverrrr. It didn't even rly disrupt any of our other customers, they were in and out. (guy got caught, too.)

Reply


Leave a comment

Up