“Hello! Welcome to TD Bank, my name’s Alicia, how can I help you today?”
Welcome customer to the store, check.
Name, check.
“Oh, so you’re doing a straight deposit today, Susan?”
Use their name at least three times, time one, check.
“Susan, I see that you’ve been preapproved for a TD Bank Cash Rewards card -- have you heard of it before?”
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Yeah this is an improvement, still. The money is the easy part. I love handling it. I feel comfortable with a 20k box. When it climbs up to 30-40 (and it's done that, on rare occasion -- that doesn't happen all that often, thankfully), I start to get nervous. My branch's been robbed before (within the past few months, even). We're only supposed to have 2k in our boxes (5k in the drive thru, because we have a dispenser and not a recycler, so we can't put money in that machine, it only gives out money) for safety purposes.
I almost never, ever, EVER, stay below 2k. I have less differences when I'm working out of my box entirely. Probably because I'm more mindful of what I'm counting. I loooove getting large cash deposits, but only when they're not going to hold up my line. xD
If I could just count money and not deal with people, that'd be ideal. xD
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However, when I worked at Wawa, I was involved in a robbery that happened at gunpoint. Apparently having a gun pointed in my face makes me angry.
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Clearly I made the right choice, moving into an environment where bringing a weapon to the robbery automatically makes the crime a federal offense and not a state one. Most bank robbers don't use weapons for that reason. And yeah, contingency plans exist in every environment where a robbery might occur -- all they boil down to is "follow the robber's demands and don't be a hero."
Thankfully my survival instinct does override the anger, apparently. But still.
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We actually started joking about it as a branch because if Dipika had gotten the note it would noooot have gone well. She would've just been like "Oh, you make a withdrawal? Here slip." She does not have the best grasp of written English, lol.
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It was the first time in a long time, according to Christine. She's been at the branch foreverrrr. It didn't even rly disrupt any of our other customers, they were in and out. (guy got caught, too.)
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