Working Hard or Hardly Working
I facepalm at the workplace once again...
So I'm still in my miserable little cubicle up on the management floor, with my current department - and all relevant notes - two floors down from me. Given that the doctors in this particular department refuse to actually check their letters on the system, we have to print them out, complete with file copies. When they're checked and signed, we send them out and file them. And, because I am way the hell up at the top of the building, generally I type and print a whole bunch of letters and then drop them off downstairs, file copies and all. They have the notes, they have the envelopes, the outgoing post box is down there, this seems sensible.
But no. They sent my colleague upstairs with a big stack of checked and signed letters, telling me to send them out and put the file copies in the notes. So ... I have to go downstairs, collect envelopes, do the filing, go back upstairs, put the letters in envelopes, and then go ... back downstairs to put the letters in the post box. Does this make sense to anybody else, given that the letters were in the right office to start with? I think my colleagues are just f'ing lazy because the logistics of this are insane.
Speaking of colleagues, the fellow keyboard-monkey up here (the one who never locked her machine when she left her desk; I brought it up with her and it turns out that she couldn't figure out how. I haven't been paying much attention so I don't know if she's forgotten or what) is really starting to irritate me now. Look, some of the consultants are dumb as rocks, okay? They can't seem to figure out how to set up a letter so that it attaches to the right clinic, or the right patient, or automatically sets up a mail merge to the appropriate GP. But if you have a hospital number, finding out a GP address is really easy. So what you have to do is pull up the letter, fill in the GP details from EPR, and then print that letter.
I've seen some of the bullshit she's printing off. Some of them are distinctly lacking in GP address. I know she knows how to use EPR. I know she knows how to track down a GP address. But she doesn't and she isn't and this is moronic.
Also, they haven't revoked my access to the department I was working at a few weeks back, when I was holiday cover for someone? And from what I can see, she hasn't touched a letter since she got back. It shouldn't surprise me, because the phone calls I was getting that week led me to believe that she didn't book appointments, pass on messages or do her job much, either, but I still have to wonder how anything gets done around here. Sometimes I feel like the only person who actually works here. No wonder I'm constantly sick and stressed and aggravated.
It's only Tuesday and I already need this week to be over. I want to go home ... but I'll have to settle for coffee.
[Edit: My colleague still doesn't lock her computer on leaving her desk, the girls downstairs have thrown all the filing at me - not just the letters I've typed but random stuff as well - and this damn thing won't cross-post. Argh.]
Cross-posted from http://thessalian.dreamwidth.org/82637.html. Comments here or there; either way works fine.
So I'm still in my miserable little cubicle up on the management floor, with my current department - and all relevant notes - two floors down from me. Given that the doctors in this particular department refuse to actually check their letters on the system, we have to print them out, complete with file copies. When they're checked and signed, we send them out and file them. And, because I am way the hell up at the top of the building, generally I type and print a whole bunch of letters and then drop them off downstairs, file copies and all. They have the notes, they have the envelopes, the outgoing post box is down there, this seems sensible.
But no. They sent my colleague upstairs with a big stack of checked and signed letters, telling me to send them out and put the file copies in the notes. So ... I have to go downstairs, collect envelopes, do the filing, go back upstairs, put the letters in envelopes, and then go ... back downstairs to put the letters in the post box. Does this make sense to anybody else, given that the letters were in the right office to start with? I think my colleagues are just f'ing lazy because the logistics of this are insane.
Speaking of colleagues, the fellow keyboard-monkey up here (the one who never locked her machine when she left her desk; I brought it up with her and it turns out that she couldn't figure out how. I haven't been paying much attention so I don't know if she's forgotten or what) is really starting to irritate me now. Look, some of the consultants are dumb as rocks, okay? They can't seem to figure out how to set up a letter so that it attaches to the right clinic, or the right patient, or automatically sets up a mail merge to the appropriate GP. But if you have a hospital number, finding out a GP address is really easy. So what you have to do is pull up the letter, fill in the GP details from EPR, and then print that letter.
I've seen some of the bullshit she's printing off. Some of them are distinctly lacking in GP address. I know she knows how to use EPR. I know she knows how to track down a GP address. But she doesn't and she isn't and this is moronic.
Also, they haven't revoked my access to the department I was working at a few weeks back, when I was holiday cover for someone? And from what I can see, she hasn't touched a letter since she got back. It shouldn't surprise me, because the phone calls I was getting that week led me to believe that she didn't book appointments, pass on messages or do her job much, either, but I still have to wonder how anything gets done around here. Sometimes I feel like the only person who actually works here. No wonder I'm constantly sick and stressed and aggravated.
It's only Tuesday and I already need this week to be over. I want to go home ... but I'll have to settle for coffee.
[Edit: My colleague still doesn't lock her computer on leaving her desk, the girls downstairs have thrown all the filing at me - not just the letters I've typed but random stuff as well - and this damn thing won't cross-post. Argh.]
Cross-posted from http://thessalian.dreamwidth.org/82637.html. Comments here or there; either way works fine.