Survey/Feedback etc.

Oct 10, 2011 20:36

We've noticed that we're having problems getting the word out about us. Even the free card draws don't seem to be sparking people's interest so much any more which is UNHEARD OF.

I guess we're not connecting to the right places or the right people. I feel a bit like I'm shouting from the bottom of a pond.

We don't want to be doing contests all the time because then we can't keep up with things we just wind up giving away all our inventory; but at the same time it's hard especially with the teas. I know it's gotta be difficult with the whole NO SERIOUSLY THE TEA IS YUMMY BUY IT. How do people know?

Then when I post to the blog itself that doesn't seem to be reaching anyone and the feedback you get on FB is so short I mean "like" :p I also feel like I'm losing my own voice. I get into this must be all proper when posting to the blog so then I wonder if that's putting people off.

Anyway, I'm not sure anyone's listening here either but I'm at the point where I'm just blabbing things all over the place.

What would you like to see us do for the contests? I was hoping to make them more exciting. The raffle we did we were hoping to offset shipping costs but it go no bites. Halfway through I thought. Oh, we should have thought of a charity to donate half or 3/4 of the proceeds to depending on how much shipping was. Blah. Coulda Shoulda Woulda.

I was running through various ideas on things I could do try and liven things up. I don't like that things are becoming a chore. This is supposed to be fun. We want people to have fun chatting with us, finding things out, sharing experiences.

I was thinking we might start up "Ask Catriona" again, though I had tried to employ formspring for that BUST.
I was also thinking of turning the contests into an ongoing thing. Where we could do a mini contest every week where you get a coupon code if you win and then put all the winner's names into a big end of year raffle or something like that.
I want to try the Card of the Day/Week again but not sure if video is better or not.

Any other suggestions or ideas are most welcome!
Or just conversation even!

catriona, behind-the-scenes, referrals, contests, community

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