better?
work's been so long lately that i can hardly wait to get out of there. which is... sad, cuz for the most part i really like my job. there's a lot of bureaucracy, but i don't think that really changes no matter where you are-- so in general, it's good. like today... i made a lady so happy, and it was so easy. i hardly had to do anythign to fix her problem, and she was so grateful. and i was flattered that she acknowledged my helpfulness. people like that make my day. on the other hand, one of my favorite parts of my job is dealing with rude assholes too. when people come up to me and act rude right off the bat, it gives me some small pleasure to hold strict to the policy and not give them what they really want. so basically i bend and stretch the policy based on how nice/rude the person is to me. does that make me a bad person? i am more satisfied when i send someone away happy than i am when i send them away pissed off, but there's still some slight contentment when i don't bend the ruels for the rude person... like they get what they deserve for being so bitchy for absolutely no reason. it sounds like i'm such an awful person..........