ugh... my ears...
So I had an interesting Senior's Day.... The fire alarm went off, which caused the control panel to go off, which made the store alarm go off, which made some other alarm go off and the phone for about 45 minutes...
I was over at costumer service, so i have to hear all the alarms, and I wasn't shown how to turn off the fire alarm or the control panel, only managers know. It rang a total of four times.
So the first time it rang, I was service a costumer. I stopped serving them right away, grabbed my walkie-talkie and ran over to the panel. I only saw one light, and it was the light to say the panel was on.
"I can't find where it's coming from!! (half-panicky)"
"Martine, can you go?!" said one of the supervisors (she was in kids)
"I'm running there as fast as I can!!"
in the meantime, the manager is the first one there. He shoves me back in front of my costumer and starts to turn off the alarm. He fixes it and leaves.
About 5 minutes later, it goes off again. I go back over,
"I can't see where it's coming from!" (more calm, but now half angry)
the assistant manager comes over, and HE turns the alarm off, just as he's about to leave, he figures out where it's coming from and the manager arrives. the assistant manager comes over to me and says: "do you know the phone number for the mall? thats where it's coming from."
"No, I don't but--" (show him list of non-zellers phone numbers) and he calls them
He was told that the mall wasn't ringing. There was nothing going on their end except that it was ringing because of us. the assistant manager says that our alarm is going off because of them. The guy in the mall says it's us. The assistant manager and i look at each other both having a what-the-fuck face. so he's like ok whatever.The manager and assistant turn off the alarm and leave
About two minutes later, it goes off, AGAIN! I don't bother to do anything at this point. both the manager, the assistant manager, and the floor supervisor, Martine, come over, now the four of us are staring at the panel. So now, three people from the mall security come over and asks what going on. And in the meantime, the phone is doing the SAME THING!! so they shut it off
now everyone leaves
5 minutes later, goes off again, now the four of us are going "for fuck's sake..." So, the manager comes over with two firemen: one comes behind the counter and the other one stays on the customer side. Then, the three people from the mall, the assistant manager and Martine, come over. One of the firemen stands in front of Service, and now no one's allowed to pass untill they fix it. So, I have four alarms, plus the phone going off... and my ears are going " ugh... my soul..." the firemen finally end up fixing it after 10 minutes or so. and I'm rinung around because both of my phones are ringing (I have two phones at Service) and with a chair and a fireman, doesn't leave much room
Gave us some kind of excitement on fucking senior's day
I feel bad for my manager though.. He's back from vacation. After 30 minutes there's already a huge problem...
Oh brother...
I was over at costumer service, so i have to hear all the alarms, and I wasn't shown how to turn off the fire alarm or the control panel, only managers know. It rang a total of four times.
So the first time it rang, I was service a costumer. I stopped serving them right away, grabbed my walkie-talkie and ran over to the panel. I only saw one light, and it was the light to say the panel was on.
"I can't find where it's coming from!! (half-panicky)"
"Martine, can you go?!" said one of the supervisors (she was in kids)
"I'm running there as fast as I can!!"
in the meantime, the manager is the first one there. He shoves me back in front of my costumer and starts to turn off the alarm. He fixes it and leaves.
About 5 minutes later, it goes off again. I go back over,
"I can't see where it's coming from!" (more calm, but now half angry)
the assistant manager comes over, and HE turns the alarm off, just as he's about to leave, he figures out where it's coming from and the manager arrives. the assistant manager comes over to me and says: "do you know the phone number for the mall? thats where it's coming from."
"No, I don't but--" (show him list of non-zellers phone numbers) and he calls them
He was told that the mall wasn't ringing. There was nothing going on their end except that it was ringing because of us. the assistant manager says that our alarm is going off because of them. The guy in the mall says it's us. The assistant manager and i look at each other both having a what-the-fuck face. so he's like ok whatever.The manager and assistant turn off the alarm and leave
About two minutes later, it goes off, AGAIN! I don't bother to do anything at this point. both the manager, the assistant manager, and the floor supervisor, Martine, come over, now the four of us are staring at the panel. So now, three people from the mall security come over and asks what going on. And in the meantime, the phone is doing the SAME THING!! so they shut it off
now everyone leaves
5 minutes later, goes off again, now the four of us are going "for fuck's sake..." So, the manager comes over with two firemen: one comes behind the counter and the other one stays on the customer side. Then, the three people from the mall, the assistant manager and Martine, come over. One of the firemen stands in front of Service, and now no one's allowed to pass untill they fix it. So, I have four alarms, plus the phone going off... and my ears are going " ugh... my soul..." the firemen finally end up fixing it after 10 minutes or so. and I'm rinung around because both of my phones are ringing (I have two phones at Service) and with a chair and a fireman, doesn't leave much room
Gave us some kind of excitement on fucking senior's day
I feel bad for my manager though.. He's back from vacation. After 30 minutes there's already a huge problem...
Oh brother...