It's Comcastic
So, I know times are tough, and I want to help out where I can. So, I just saw a posting from my company (Comcast), who is hiring 16 new Customer Service reps. The pay is alright, but the benefits are awesome. On top of affordable medical, you get free cable (every channel) and free internet. I'll paste the posting below. Good luck. And let me know if you would like a refferal.
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Comcast E-Recruiting
External Publication of Job Posting 52585897
Job Posting Title
Customer Account Executive Service - 16 Available Positions (Denver, CO)
Start Date
02/16/2009
Reference Code
5d7c8949-d7f0-5d13-e100-000018282f17
Job Title
Customer Account Executive Service (Denver, CO)
Division/Entity
Comcast Cable West Division
Department
Customer CARE
Project
ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Accommodate a range of subscriber requests, inquiries and concerns.
Tasks
MAJOR DUTIES
Support our video customers with technical support of TV connections, common communication errors, basic troubleshooting of equipment, and hookup instructions.
The CAE is also responsible for identifying when a technician will be required and will schedule trouble call visits to the customer's location of service.
Handle a high volume of incoming telephone calls, covering a range of services for customers in a prompt and professional manner while obtaining all information for resolution of transaction.
Answer customer questions regarding billing, service problems, products and features.
Correct errors and discrepancies on customer billings as necessary.
Prepare work orders for maintenance requests after determining if field visits are required, and ensures appropriate follow-up procedures are met.
Perform billing and posting of customer accounts.
Resolve delinquent account balances.
Obtain assistance from Coordinator or Supervisor for complex inquiries.
Represent Comcast in professional and positive manner in all situations.
Position is scheduled to work full-time and be available to work shifts from 6am - midnight, including weekends and holidays. Ability to work overtime as needed. Must have punctual, regular and consistent attendance.
Requirements
EXPERIENCE
Technical support experience with Min. 1 year of customer service related work experience and also 1 year of sales experience with exposure to PC's and other office equipment.
Must be able to work any shift assigned in a 24/7 call center environment.
Ability to work overtime, as needed.
Employment Type
Regular
Working Time
Full-time
Branch
COD16 - Denver
City
Denver
Comcast is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means.
Comcast is an EEO/AA/ Drug Free Workplace.
==============================================
Comcast E-Recruiting
External Publication of Job Posting 52585897
Job Posting Title
Customer Account Executive Service - 16 Available Positions (Denver, CO)
Start Date
02/16/2009
Reference Code
5d7c8949-d7f0-5d13-e100-000018282f17
Job Title
Customer Account Executive Service (Denver, CO)
Division/Entity
Comcast Cable West Division
Department
Customer CARE
Project
ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Accommodate a range of subscriber requests, inquiries and concerns.
Tasks
MAJOR DUTIES
Support our video customers with technical support of TV connections, common communication errors, basic troubleshooting of equipment, and hookup instructions.
The CAE is also responsible for identifying when a technician will be required and will schedule trouble call visits to the customer's location of service.
Handle a high volume of incoming telephone calls, covering a range of services for customers in a prompt and professional manner while obtaining all information for resolution of transaction.
Answer customer questions regarding billing, service problems, products and features.
Correct errors and discrepancies on customer billings as necessary.
Prepare work orders for maintenance requests after determining if field visits are required, and ensures appropriate follow-up procedures are met.
Perform billing and posting of customer accounts.
Resolve delinquent account balances.
Obtain assistance from Coordinator or Supervisor for complex inquiries.
Represent Comcast in professional and positive manner in all situations.
Position is scheduled to work full-time and be available to work shifts from 6am - midnight, including weekends and holidays. Ability to work overtime as needed. Must have punctual, regular and consistent attendance.
Requirements
EXPERIENCE
Technical support experience with Min. 1 year of customer service related work experience and also 1 year of sales experience with exposure to PC's and other office equipment.
Must be able to work any shift assigned in a 24/7 call center environment.
Ability to work overtime, as needed.
Employment Type
Regular
Working Time
Full-time
Branch
COD16 - Denver
City
Denver
Comcast is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means.
Comcast is an EEO/AA/ Drug Free Workplace.