Point of Authority?
What's the point of authority if any schmuck with 200,000 points can have the managers bend the rules for him? Seriously. We run the clock at Fantasy Island (where I work at as a supervisor/counter worker) on 15 minute intervals. Between 12 and 5 anything over 500 points is 10% off. So, 5:15 rolls around and, the 5 o'clock number had been pulled at 5 (meaning no more 10% deal after that number has been passed, and it had been) , a man had been hassling one of my co-workers about getting the 10% off even though he knew it was after 5 and the 5 o'clock number had been passed. So, she asks me to deal with him, I do and he leaves. 5 or 10 minutes later he's back and one of the managers has given him permission to have 10% off merchandise. Really, what is the point of having authority (which I do) when I'm constantly undermined when I am going by policy? Basically made my day suck, seeing as how I haven't been the counter supervisor in over 2 weeks, what with Lauren being back, or Mercedes working days I have been. *sigh* All my extra work for naught but an extra 75 cents a day added to my final summer paycheck. No respect, no authority, just a signature and a different title.