(Untitled)

Mar 24, 2012 16:22

I've got a poll for all of you who do end-user support.... 
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ssha March 25 2012, 05:42:40 UTC
A while back I spent about 12 hours, total, working on my next-door-neighbor's computer for her, gratis. She'd managed to b0rk it all to Hell and back by being 'net-stupid.

Long story short, while I was there at one point, I asked for a drink, or a snack or something. You'd think, what with me doing roughly $600 worth of work for her, for free, she wouldn't begrudge me this. However, later I heard from mutual friends that she was bitching to them that I owed her money/replacement for what I had consumed one day (I think it may have been an apple, or a sandwich or something?).

Not only that, the next time she asked me to take a look at it, not only did I stupidly agree to do so, I quickly found that she'd reinstalled the program I'd uninstalled (which had, in turn, either directly or indirectly caused a metric crapton of spyware/malware/etc. to be installed on her system), and the problem was just as bad as before. That sealed it. I don't even glance in the direction of her computer anymore.

I think my answer to the poll is simply: the ignorant and ungrateful.

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wolfhound668 March 26 2012, 12:38:39 UTC
My "friends and family" rate is $150 an hour. Firm. Don't want to pay it? Don't call me with your problems. Really cuts down on the abuse.

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