Skyp-ing Mother Moment
So, it's been about...umm FOREVER since I've posted or even looked at this community. I recently got back into the support world after an 8 year stint being away from anything support related. Luckily, we don't have a lot of WTF moments for the software company I work for in relation to EUs. So, now I get most of my support funnies from my mother.
I go to my parents' house and my mother asks, "Have you ever Skyped before?" I actually have not. Just haven't had the need or desire to. I tell her no. She says, "Oh well. I have before and now I just can't get it to work. It was working yesterday. I just can't seem to find how to launch it on their website."
So, I sit down at her computer and glance for keywords about launching from the site. I see nothing. So, I immediately go to the help section where I discover it's software. I close all her windows. *Meanwhile she's behind me asking what am I doing frantically* I go to Programs, launch the program, then get up and leave. I can hear my mom laughing as I leave. She then shouts to me, "You must really think I'm an idiot!"
"No, mom. I just don't think you remember how to read when faced with a computer."
I go to my parents' house and my mother asks, "Have you ever Skyped before?" I actually have not. Just haven't had the need or desire to. I tell her no. She says, "Oh well. I have before and now I just can't get it to work. It was working yesterday. I just can't seem to find how to launch it on their website."
So, I sit down at her computer and glance for keywords about launching from the site. I see nothing. So, I immediately go to the help section where I discover it's software. I close all her windows. *Meanwhile she's behind me asking what am I doing frantically* I go to Programs, launch the program, then get up and leave. I can hear my mom laughing as I leave. She then shouts to me, "You must really think I'm an idiot!"
"No, mom. I just don't think you remember how to read when faced with a computer."