Users that make you go 'AAAAAAHHHH!!!!!!!'

[jecook]

I guess what I hate most about my job (AD/Exchange/Backup/COAT* Administrator for a company of ~1400 users/3000 employees) is not the support folks throwing stuff over the fence at me, not departments pulling the 'oh, we need to contact HR to finalize an employee transfer before you'll re-provision their account entitlements, even though we did

Comments

[ghostdandp]

Ugh. Always have a physical DC. Ya never know when VmWare/HyperV/Whatever is going to have a hissy fit and shut everything down. We ran into this yesterday when it decided that since the switch our big ESX cluster is plugged into rebooted, it's going to shut down *all* of the VMs.. Just becuase.

I've had the user with the bad hard drive begging for recovery a few times. That's why IT policy is no computers get ordered with anything larger than a 160GB hard drive, and that 160GB hard drive, and standard is 120. We still have people copy stuff locally (It's just sooooo much faster than being on the 1GB network) but most of them know what to expect if they come to us with a bad HD.

Our latest is taking over IT for one of our affiliates. So far I've discovered: None of the ESX hosts share storage on the SAN (wohoo no HA or DR there), there's no spam filter on the email system, despite multiple hub servers in exchange only one of the hubs actually processes incoming mail, when they wanted more storage they'd just go "Hey there's 40GB free on that SQL server, let's use that to share out files" so there's a ton of 'file servers', Desktop computers being used as servers, including mission critical servers, and no password policy. And that's just what I can mention here.

[jecook]

... kinda like when the entire cluster goes unmanageable because said PDCE and it's secondary go netlost because the cluster node that both were on cratered? :)

Yeah, that was middle of january for us. Not fun.