Users that make you go 'AAAAAAHHHH!!!!!!!'

Feb 11, 2012 13:01

I guess what I hate most about my job (AD/Exchange/Backup/COAT* Administrator for a company of ~1400 users/3000 employees) is not the support folks throwing stuff over the fence at me, not departments pulling the 'oh, we need to contact HR to finalize an employee transfer before you'll re-provision their account entitlements, even though we did ( Read more... )

Leave a comment

lolotehe February 12 2012, 07:50:11 UTC
Working the helpdesk for a hospital and we had a new business director come in (we went through 4 when I was there). She could not get into Outlook, even though I had provided each department with a 2-page doc on how to set up email.

Oh, and that's when the print server died.

So I'm trying to get SOMETHING together to work as a print server and the only hardware I have available is an old HP Brio, which--despite its limitations--manged to do it. But, my rebuilding of this was interrupted every ten minutes by this woman who did not know how to follow a document and match all the pretty pictures. No one in the hospital could print ANYTHING until I got this thing up and running.

"When are you going to do this?" she asked.

"As soon as I've got this thing that effects EVERYONE finished."

"When is that?"

"I would have been done a while back, but I keep getting called away."

Later, I had a dream that she called the helpdesk because her day-planner was missing. In the dream, I said it didn't plug into the network, so we didn't cover it. Of course, I had stolen the day-planner and her favorite tube of lipstick and was drawing stars on all the pages for the month of August.

Interestingly enough, that was the month she was let go.

Reply


Leave a comment

Up