The Five Stages of User Interrogation

Aug 17, 2011 18:03

1/ Feigned Innocence: "Who, me? I haven't done anything wrong." 2/ Minimisation: "Oh, *that*. Well, I was downloading this one thing. Well, okay, six... but everybody does it!" 3/ Bargaining: "Are you sure you have to take my PC away and tell my supervisor? Is this going to screw my degree?" 4/ Acceptance: "Right. Uh, would you like me to show you where I stored everything?" 5/ Humility: "... Oh. So you knew everything before you even appeared. Right." Sometimes followed by: 6a/ Paralysis: 6b/ Flight:
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