"It won't print!!!"

Mar 09, 2011 12:41

Remote to a woman's machine and she's got a web page with the online version of some print publication displayed in some kind of Flash app. Click the Print button for her, at the top of the Flash app, and put in the page range she wants, click OK. Windows print dialog box pops, change settings from Auto Select to Printer Auto Select and save the ( Read more... )

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wuglet March 9 2011, 18:12:03 UTC
I always wonder what would happen if you told users like that "listen, I can SEE what you are doing on your computer!" Would love to see the freak-out. ;)

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egearman March 9 2011, 18:16:13 UTC
"You can't do that! It's illegal!"

"No. As a matter of fact, as part of the employment contract you signed and as part of my job duties, I have to do this. Now, there are over a thousand computers in this facility alone, so I generally am not looking at any one in particular. Unless someone or something draws my attention to it. Are you doing anything like that?"

*click*

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mouser March 9 2011, 18:23:34 UTC
Scared the shit out of someone recently when their mouse cursor started to move on it's own!

Makes me wish I could put a force feed mouse on some peoples desktops...

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xforge March 9 2011, 19:01:24 UTC
I get one of those about every other day. Always with someone in the background saying "yeah, they can do that."

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notthebuddha March 9 2011, 23:40:25 UTC
Scared the shit out of someone recently when their mouse cursor started to move on it's own!

I loved doing that. I supported farm equipment dealers, who were usually more familiar with bush hogs than PCs.

"I control the vertical, I control the horizontal. I can launch a thousand apps, or I can expand one to fill your screen."

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black_spot March 12 2011, 20:01:04 UTC
When IT did that to a colleague and they didn't understand, I tried my best to persuade them it was them going mad. That was a fun ten minutes.

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_caecus_ March 18 2011, 04:18:43 UTC
Half the time they have a stroke every time I start moving the mouse, when they can't follow instructions. I've had a couple of them actually fight me for control of the mouse, until I say, "Do you want me to fix it? Leave it alone, so I can please." I wish the remote software we used would allow us to disable the end user input.

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