Trouble with SamKnows Router
Here's an e-mail I wrote to the SamKnows/FCC Reporting support team on my trouble with their router (it's sometimes referred to as a "whitebox"):
SamKnows Personnel;
Some background on my network configuration before my question:
Before my SamKnows/FCC Whitebox, my home network consisted of a modem serving IP public internet addresses to a router, which then served local IP addresses to my home PC. Diagram as follows (P = Public; L = Local):
INTERNET --P> MODEM --P> ROUTER --L> Home PC / WiFi
When I first attached the SamKnows router, I attached it (in bridged mode per the instructions on your website) between the modem and the router as follows:
INTERNET --P> MODEM --P> SamKnows(Bridged) --> ROUTER --L> Home PC / WiFi
Immediately, and even after a few days, I noticed a problem where my local network would intermittently become unable to communicate with the public internet for up to 60 seconds at a time.
To remedy this issue, while also allowing the Whitebox to continue reporting, I returned my network to its original configuration and moved the Whitebox to a port NEXT TO my Home PC (on my local network):
INTERNET --P> MODEM --P> ROUTER --L> Home PC / WiFi / SamKnows(Bridged)
So my question is two fold. Under the current configuration, will the Whitebox still be able to collect and report all the information you need? And, is there a way to return the Whitebox between the modem and the original router without sacrificing connectivity and speed?
Marcus Davenport
Computer Technician/Hobbyist
SamKnows Personnel;
Some background on my network configuration before my question:
Before my SamKnows/FCC Whitebox, my home network consisted of a modem serving IP public internet addresses to a router, which then served local IP addresses to my home PC. Diagram as follows (P = Public; L = Local):
INTERNET --P> MODEM --P> ROUTER --L> Home PC / WiFi
When I first attached the SamKnows router, I attached it (in bridged mode per the instructions on your website) between the modem and the router as follows:
INTERNET --P> MODEM --P> SamKnows(Bridged) --> ROUTER --L> Home PC / WiFi
Immediately, and even after a few days, I noticed a problem where my local network would intermittently become unable to communicate with the public internet for up to 60 seconds at a time.
To remedy this issue, while also allowing the Whitebox to continue reporting, I returned my network to its original configuration and moved the Whitebox to a port NEXT TO my Home PC (on my local network):
INTERNET --P> MODEM --P> ROUTER --L> Home PC / WiFi / SamKnows(Bridged)
So my question is two fold. Under the current configuration, will the Whitebox still be able to collect and report all the information you need? And, is there a way to return the Whitebox between the modem and the original router without sacrificing connectivity and speed?
Marcus Davenport
Computer Technician/Hobbyist