Front Desk, this is Teresa...
Alright, so I'm working the night shift and all my problems generally occur in the first hour I'm here and then if I'm lucky they don't come back after that. People do this thing... where they go to sleep and leave me alone. However, tonight is the third night I've had this one particular problem - noise. So I get a call with a noise complaint, the tv is too loud and they've got the music blaring and they're partying it up and can I do something about it. 11:10pm. I say I'll talk to them. I go down the hall and listen but don't hear the 'loud noise' and figure maybe it got quieter? So I let it go.
10 minutes later I get another call from the same room... same issue so I tell them I'll call them again. Alright so I lied and I never called them the first time but I did go down and check right? Well, the guy won't hang up... he continues to complain to me for FIVE MINUTES STRAIGHT about how loud it is and maybe I should call the cops or maybe he'll call the cops. Maybe I can move him to a different room. So I, of course, make that offer. You want to move? I'll move you. This sends him on a tirade about why should he have to move they're not making the noise. OK wait? Didn't... you just ask me if you could move? Why do people do that? Why do they say, 'move me' and then get all huffed and puffed when I make the offer... you suggested it you moron. He then goes off on how noisy it is etc etc blah blah blah. Meanwhile I've got two people waiting to check in and I keep telling the guy on the phone that I'll call the room and that isn't good enough, why can't I go knock on their door, maybe he'll go knock on their door.
You know what? I don't go knocking on doors of parties. I'm sorry... I don't. I'm shy and afraid and non-confrontational. You want to have a sword fight, go right ahead but I'll tell you right now I'm really un-effective with drunk rowdy boys. Well, I call the room and you know what? It was an old man. He's deaf. He's not partying, he turns the radio (which I could now hear in the background when I called VERY loud) and then has to repeat 'huh' several times and then I hear his wife in the background yell at him that he's yelling and just to leave the radio off and go to bed. Old people, not frat boys. This is why I don't call the cops on 'noise complaints' room 120. This is why I don't knock on doors because I would have gotten a face full of old man in pjs... no thank you. If my manager wants someone who is going to knock on doors and be all assertive, then I quit, that isn't me and I hate this job anyway.
I guess most of this all hinges on the fact that I don't really care one tiny bit about this job at all. Maybe if I cared... I'd be more responsible... but you can't make me and I don't want to. xP So... neener neener neener
Rant over. Now everyone go to sleep.
10 minutes later I get another call from the same room... same issue so I tell them I'll call them again. Alright so I lied and I never called them the first time but I did go down and check right? Well, the guy won't hang up... he continues to complain to me for FIVE MINUTES STRAIGHT about how loud it is and maybe I should call the cops or maybe he'll call the cops. Maybe I can move him to a different room. So I, of course, make that offer. You want to move? I'll move you. This sends him on a tirade about why should he have to move they're not making the noise. OK wait? Didn't... you just ask me if you could move? Why do people do that? Why do they say, 'move me' and then get all huffed and puffed when I make the offer... you suggested it you moron. He then goes off on how noisy it is etc etc blah blah blah. Meanwhile I've got two people waiting to check in and I keep telling the guy on the phone that I'll call the room and that isn't good enough, why can't I go knock on their door, maybe he'll go knock on their door.
You know what? I don't go knocking on doors of parties. I'm sorry... I don't. I'm shy and afraid and non-confrontational. You want to have a sword fight, go right ahead but I'll tell you right now I'm really un-effective with drunk rowdy boys. Well, I call the room and you know what? It was an old man. He's deaf. He's not partying, he turns the radio (which I could now hear in the background when I called VERY loud) and then has to repeat 'huh' several times and then I hear his wife in the background yell at him that he's yelling and just to leave the radio off and go to bed. Old people, not frat boys. This is why I don't call the cops on 'noise complaints' room 120. This is why I don't knock on doors because I would have gotten a face full of old man in pjs... no thank you. If my manager wants someone who is going to knock on doors and be all assertive, then I quit, that isn't me and I hate this job anyway.
I guess most of this all hinges on the fact that I don't really care one tiny bit about this job at all. Maybe if I cared... I'd be more responsible... but you can't make me and I don't want to. xP So... neener neener neener
Rant over. Now everyone go to sleep.