Computer Rant

Dec 05, 2006 12:39

The endless line of computers in for service continues.

People continue to break their systems, or neglect security updates such that they get infected with a myriad of junk.

Their system invariably has a hardware failure 1 week out of somebodies warranty, and they feel entitled that even though they paid for a warranty that ended 1 week previous, any service technician should fix it for free, as though the entire industry covers everyone else's expired warranties.

People go out and seek file sharing software that's riddled with spyware.

They download that "Cool new screensaver" and when the program asks "Would like spyware with that?" they answer "Durrrr.... yeah!"

It's only getting worse, the systems are getting more and more infected with junk, and the tools to clean them are getting more and more inadequate. Operating system manufacturers are lamenting the same, and say that sometimes the only choice is to reload.

Systems are getting cheaper and cheaper, margins are getting smaller and smaller. The biggest companies are starting to show it. The companies that lead the cheap computer revolution are the ones that are realizing they've painted themselves into a corner.

Service work is affected as well, why would someone pay a technician for 2 hours of labor + software costs + hardware costs to repair a system when they can go get a new one for so cheap? It's getting hard to justify repairs sometimes.

The new operating systems don't provide any significant improvements to the user experience over the previous ones. They're a hard sell. They're "more secure," but they still don't address the biggest security risk: the user.

Some people remember the early days of computing, when computers were big expensive boxes, only rich people had them, only knowledgeable people could use them. Those were the days, because people didn't tinker with stuff they didn't understand. They didn't DARE click on something someone might be trying to sell them. Now, every Wal-Martian with $300 in the pocket of their grease covered, cigarette-smoke smelling, threadbare sweat pants can buy them, and it shows.
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