Amazing cutomer service

Apr 22, 2004 11:08

I have to commend Audible for some great customer service.  I got a free trial subscription for them from iPodlounge. I decided to cancel the subscription yesterday, right before I had to pay for another month.  I expected to go through hell and high water in order to get them to cancel it.  But one phone call later, about 2 minutes after I got through to a rep, it's done.  Didn't try the hard sell to keep me subscribed.  Just took my username, verified my credit card number and that was it.
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