I have to commend
Audible for some great customer service. I got a free trial subscription for them from
iPodlounge. I decided to cancel the subscription yesterday, right before I had to pay for another month. I expected to go through hell and high water in order to get them to cancel it. But one phone call later, about 2 minutes after I got through to a rep, it's done. Didn't try the hard sell to keep me subscribed. Just took my username, verified my credit card number and that was it.