The Dangers of Digital Outsourcing

[tacit]

Email is hard

Comments

[xaotica]

i'm not very familiar with the google apps UI... is it possible that they do state that somewhere / have a checkbox option and it's just a bad design and people are missing it? regardless, it's clearly an important usability issue if multiple companies are not even aware that it's happening....

a catchall for "abuse" probably isn't something they'd support since people do have emails like abuse_me_sexy_dom or whatevs ;)

[tcpip]

Very good post; accurate, with evidence, and with a practical suggestion.

[ashbet]

No, but that last one is a DAMN good idea, and the one that's most likely to get implemented!

<3!

[goldkin]

Yes. I'll pass this along.

[khall]

It's a miracle email is still around. I think it'll be like gopher and telnet some day.

K.