not a quick response

Jan 20, 2019 20:41

Sun Jan 20 20:41:33 EST 2019

Wow, I just got an email from Halfords Customer Service, taking me off their email lists.Thanks for your message asking to unsubscribe from our emails.

We're sorry to see you go, but hope that our paths cross again in the future.
In the meantime, your request has been processed, and you will no longer receive marketing e-mails from Halfords Retail (it may take 7 days for this to take effect).
I sent the request in June 2016. I guess another 7 days doesn't matter after 31 months.

Halfords sent me an "eReceipt" for a £109 order: Nextbase InCarCam 312GW, SatNav dash mountingdisc, Halfords Cleaning Cloths, FLASH DASH AERS 500ML; paid by VisaDebit. Whoever placed the order wasn't getting order acknowledgements nor shipping notices.

Most of you won't find Halfords a familiar name, because we're in the US and they're in the UK. But my last name is more common in the UK/NZ/Australia, and many of the bogus first-initial-last-name accounts created with my GMail address are done by people overseas. And most companies still don't require a validating response to subscribe an address. (All the vendors need to do is refuse to process orders until the customer confirms receiving an email at the address. Do you want a customer you can't contact? Do you want a customer too dumb/careless to get his/her address correct?)

[This entry was originally posted as https://syntonic-comma.dreamwidth.org/1045634.html on Dreamwidth (where there are
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spam, privacy, internet, shopping, rants

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