Daring Cooks
So the first Daring Cooks challenge was posted in the secret forum this weekend, and ohhhhhhh man it's exciting. I can't tell you what it is until May 14, because it's SOOPER SEKRIT, but I CAN say that it's way cool and totally blows my mind. I'm so glad I joined this contest. Now I must research! This will definitely be a challenge, but it will be such a fun challenge, and hopefully a tasty challenge.
Today I'm going to hit up the T-mobile Store to see if they can help fix my phone, because T-Mobile's website sucks. I mean, seriously, when I click on "phone support" I shouldn't have to browse through 200 topics 10 at a time until I find the right one. How about some categorization? And of course the search function does nothing but throw errors. Oh, and look, I can't look at my bill online because "online billing is currently unavailable." I can send them a text to check my balance, but if I need any further information then oops! Too bad! This is totally lame. If you're going to offer paperless billing to your customers, at least make the electronic version available consistently, geez. I hate their website so much. I love the service, I love my plan, and I've not had any problems with reception or anything... but I hate their website. I want to have some Words with whoever is in charge of it.
So I'm off to do battle with the T-Mobile store. Here's hoping I can replicate the problem in front of a rep so it can be fixed! And then after that I'm going to come home and play a game a coworker lent me two week ago that I still haven't even installed. Oops!
Edit to add: That wasn't nearly as bad as I expected. The rep did the thing where they turn it off, take out the battery, put it back, and turn it back on, then told me that if that doesn't help over the next few days, to call and have it replaced for free. She couldn't do it in the store because they don't have mine in stock, but she did make a note in my account that it was not damaged or anything so that when I do call it will go smoother. Contrast this with AT&T, where you are treated suspiciously if you have problems with your phone. Man, I am glad I switched to T-Mobile. Unfortunately, my phone still seems to not like buttons, so I'll probably have to do the exchange but at least it's not a nightmare or accusing looks like with AT&T.
Today I'm going to hit up the T-mobile Store to see if they can help fix my phone, because T-Mobile's website sucks. I mean, seriously, when I click on "phone support" I shouldn't have to browse through 200 topics 10 at a time until I find the right one. How about some categorization? And of course the search function does nothing but throw errors. Oh, and look, I can't look at my bill online because "online billing is currently unavailable." I can send them a text to check my balance, but if I need any further information then oops! Too bad! This is totally lame. If you're going to offer paperless billing to your customers, at least make the electronic version available consistently, geez. I hate their website so much. I love the service, I love my plan, and I've not had any problems with reception or anything... but I hate their website. I want to have some Words with whoever is in charge of it.
So I'm off to do battle with the T-Mobile store. Here's hoping I can replicate the problem in front of a rep so it can be fixed! And then after that I'm going to come home and play a game a coworker lent me two week ago that I still haven't even installed. Oops!
Edit to add: That wasn't nearly as bad as I expected. The rep did the thing where they turn it off, take out the battery, put it back, and turn it back on, then told me that if that doesn't help over the next few days, to call and have it replaced for free. She couldn't do it in the store because they don't have mine in stock, but she did make a note in my account that it was not damaged or anything so that when I do call it will go smoother. Contrast this with AT&T, where you are treated suspiciously if you have problems with your phone. Man, I am glad I switched to T-Mobile. Unfortunately, my phone still seems to not like buttons, so I'll probably have to do the exchange but at least it's not a nightmare or accusing looks like with AT&T.