Anyone have trouble with the Sephora Friends & Family order?
Not only did my code not work (20% off) but I also had an item I didn't order end up in my order. I tried to call customer service but they were closed by the time I tried to call and in the morning they were no help. The only compensation I was offered was 200 beauty points and a suggestion to return the polish when the order arrives. I'm still not happy and considering returning the whole order. I spent over $80 on it and feel like they could have at least offered me a merchandise credit for the amount I would have saved.
So, makeup junkie friends and customer service gurus, what would you do?
Posted via
LiveJournal app for Android.