Feb 14, 2005 16:03
You have been connected to Richard Moore.
Richard Moore: Hello Ray
Ray: why are your prices so much higher than verizons prices?
Richard Moore: How can i help you?
Richard Moore: Oh
Richard Moore: Well we provide better customer support with better up times
Ray: i mean verizon is 30 bucks a month and double your speed
Ray: what is your up time?
Richard Moore: We have are own network so you would get better ping times if you game.
Richard Moore: For ADSl we don't have a Service level agreement, but in the last three years we have been down
Ray: if you provide such better coustomer support, how come you ever advertise?
Ray: how is your service better if you have been down for 3 years
Ray: that means your coustomer service is SHIT
Ray: and your network maintence is SHIT
Richard Moore: I meant we have not been down sorry!
Ray: well then
Richard Moore: We are a small company! that's why we don't advertise
Ray: is that why your service is so much more expensive?
Richard Moore: Yes! and the fact when you don't out source your employees it cost more
Ray: bitch
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This is a convo that i had with a random coustomer service person and hes an idiot. look up and he says are instead of our....jeez great coustomer service...yup