GPS purchase and software / customer suppor
Recently we went on a road trip and realized that all our maps are out of date. So I decided to investigate uploading maps to our GPS that we purchased last Christmas. Unfortunately I could not unlock the software so I decided to launch a customer support request. Here is there response to my query.
Note: the site the mention is the original site I launched the request with.
Thank you for contacting XXXX. This email is in response to your query
about the XX DVD.
Our Sincere apologies for the delay in responding your email.
We understand from your mail that that you are unable to unlock your XXX
software on your GPS unit.
If you have further queries, please get back to us.
Kindly forward your request using the Support Request form using the link
http:xxx.xxx.xx/?
You can also contact our Technical Support at XXXXXX for further
assistance.
------------------------------------
Regards,
XX
XX Email Support.
Note: the site the mention is the original site I launched the request with.
Thank you for contacting XXXX. This email is in response to your query
about the XX DVD.
Our Sincere apologies for the delay in responding your email.
We understand from your mail that that you are unable to unlock your XXX
software on your GPS unit.
If you have further queries, please get back to us.
Kindly forward your request using the Support Request form using the link
http:xxx.xxx.xx/?
You can also contact our Technical Support at XXXXXX for further
assistance.
------------------------------------
Regards,
XX
XX Email Support.