No good deed...
Hypothetical for the hivemind:
You go to someone (we'll call her "Tillie") and ask to interrupt her for a moment because there's something you can't figure out but you think perhaps she can. Tillie agrees to help, and pauses in her task to assist you with yours. You explain, "I can't find [item] on [electronic device]. It's gone missing. I've looked [here] and [here]; where else should I look?"
Tillie walks you through a couple more search steps and together you find only an empty folder where [item] should be. Tillie then suggests a course of action to help you avoid inadvertently compounding the problem, and to both resolve the initial problem you noticed that led you to discover that [item] was missing and avoid future instances of that and related problems.
At what point does it become appropriate to get annoyed with Tillie for trying to help, and accuse her of never answering your initial question?