Oct 21, 2009 18:28
So last night at work was pretty dreadful. I have tried to ignore that fact, but I need to get it out of my system.
I got a call monitored by my supervisor last night, and basically it was so bad, I have no idea how I have lasted this job for 3 years. Sometimes I think I do ok, but then I bollocks everything up.
My issue seems to be that rather sorting out things, I back away and avoid confrontation. I don't know why, I don't do it in person, why do it on the phones. I am pretty much, what you see is what you get.
I need to find a way to transfer that over to my calls.
Dunno how thats gonna happen.
Ugh. Fucking work
aaahhh!,
fail,
moan,
work