Well, So Much for My Vaunted Gen X-Wing-er Jadedness
I nearly threw up during my training class today.
Topic was on what to do when you get a call from a claimant who is threatening suicide or homicide.
When, not if. Or, in the words of the proctor, "You will get these calls. Hopefully not for a while, but...uh, good luck. We're there for you."
The thought of some guy calling me with a gun to his head or even in his lap because of some decision I made is making me ill. I had to leave the room and go to the bathroom in case my normally ferrously-lined stomach failed me. I can handle it, but I swear I'm gonna puke the first time it happens.
Workplace violence, on the other hand, I can deal with that. That's just some asshat with a gun. I'm used to that kind of shit. I live in Texas.
-12th.
Topic was on what to do when you get a call from a claimant who is threatening suicide or homicide.
When, not if. Or, in the words of the proctor, "You will get these calls. Hopefully not for a while, but...uh, good luck. We're there for you."
The thought of some guy calling me with a gun to his head or even in his lap because of some decision I made is making me ill. I had to leave the room and go to the bathroom in case my normally ferrously-lined stomach failed me. I can handle it, but I swear I'm gonna puke the first time it happens.
Workplace violence, on the other hand, I can deal with that. That's just some asshat with a gun. I'm used to that kind of shit. I live in Texas.
-12th.