The emotional roller coster that is our local Panera's location

Nov 20, 2011 13:34


Otherwise entitled: Adventures in Picking Up Dinner.
Last night, neither scribefigaro nor I wanted to make dinner.  We weren't really up for going out, so we decided to get some Panera.  I love their broccoli cheddar in a bread bowl.  Yum.

I tend to be the one who always goes for fast food take out so I asked scribe to go last night.  He called ahead with the order and left some minutes later.  I was happy and excited for dinner.  About five minutes later, he comes home.  "Forget something, honey?"  He responds that the car is wrecked.  Wrecked.  I get all concerned.  "OMG!  What happened!?  Are you okay!?"  Turns out he ran over a spike thing and that the tire is punctured.  So not exactly wrecked, but he has to change the tire and our food is waiting sooooo...

That's right.  Yours truly had to go get the flipping dinner.  Again.  I sigh and figure that Panera's is worth it so I go.

I get there and they're like, "Yeah!  Your total is $XX.XX.  We'll start making it now!"  Thus totally negating calling ahead, I guess.  So I proceed to wait.  And wait.  And wait.  Apparently, calling ahead means that your order goes behind all of the rest of the orders.  I also noticed that they were training two new employees, teaching them to make specific sandwiches and filling out orders.  I feel for new people, but I thing you can see where this is going.

Finally, after four or five people who showed up after I did pick up their dinners, my name is called.  I immediately go through the dinner to make sure it's all there.  Two sandwiches, two soups, missing bread bowl.  Uh-oh.  But I caught it and requested it.  They apologize profusely and give it to me.

I get home and the spare is not on the car because scribe thought I would be home in 15 minutes instead of 45.  We start going through the bag.  Scribe asks where his soup is because there is a red soup rather than his baked potato soup.  Doh!  I offer to call and go get it for him.  He says fuck it, he's hungry.  We start eating.  I get out the bread bowl and soup and when I open it... it's baked potato soup, not broccoli cheese!  Damn it!  Why is my order always the one fucked up?!

I'm livid.  I call in and say I want my soup and I'll be there in 5 minutes to pick it up.  I'm seething because now my dinner will be cold when I get home and I waited a half an hour for the wrong soup order and it sucks to have to go again when I didn't even want to go to begin with.

But when I get there, I'm given soup as well as a box of apology pastries.  Took the wind right out of my angry sails.  Oh, Panera's.  You will always be forgiven for lovely sweet pastries.

The rest of the night went just perfect.  :)

real life, scribefigaro

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