NetZero Bastards

Aug 06, 2005 19:32

*Right, so I was trying to call those NetZero people to cancel that free service whatever, and I spend probably 10 minutes talking to a machine and pushing buttons to start off with, when I finally get an actual human *Omg! shock shock!* on the phone. I tell her, I just want to cancel the service please. 'Would you like to extend your free trial?' No, I just want to cancel it 'Are you sure you have an alternative service?' Yes, can we just please get on with this. 'Are you suure? Because I can sign you up for a free service until December.' Will I have to cancel it again in December then? 'Yes, but you can then extend it for only $4.99 a month.' But I don't want to. 'Are you positive? Because--' Look, can I just Cancel it Right now! *pause* 'Sure, let me get you a cancellation number.' *longer pause* 'Okay. Thank you for calling NetZero!'

Wtf? Can people reeeally not understand what I mean when I say I want to cancel every part of this service right now! And I mean fucking businesss!!! This conversation actually lasted 10 minutes with me saying the same damn thing over and over and over.. Bitch.
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