Lots of...little fings...
Hello der!
So I haven't proper done this for a while so I thought I'd come on and just write lots of little daft things...and also put up some pictures and...drumroll.....SECRET SANTA 2008.
So lately I've been just working pretty much. Work is going good...I'm quite enjoying it. I've found that my "attitude" is working quite well for me in the way I can just know the score with things, explain it to people at a level they'll understand and not take any shit off them when they don't like what I have to say. I'm on group 3 now - which is customer complaints & lending (home loans, personal loans, term deposits...). I was doing group 2 (credit cards) for a while and I was quite good at that so I'm doing the group 3 training this week. It's quite like...fast paced if you push yourself and if you want to learn they teach you y'know...it's really good that way. You wouldn't believe some of the absolute nutters that phone though. You very quickly realise why the money is so good. On my first morning in Group 2 I had my first call right...let me tell you about it...
The woman phoned and said she had a few unauthorized transactions on her statement so I said okay, what I'll need to do then is because (and this is where there's actually a legal script we have to read to them, along the lines of..) "you have notified the bank of these discrepancies, to protect your accounts I must now place a hold on your credit card. You will be unable to use this card until the fraud department has investigated and refunded these discrepancies. Due to increased queues this may take 8-10 weeks and we apologize for the inconvenience this may cause you". And the nutter woman goes "Yeah, that's fine" so...I place the hold - explain to her what I've done and she goes "WHAT?!?!? HOW DARE YOU PLACE A HOLD ON MY CREDIT CARD?!?! I DID NOT AUTHORIZE THAT! I'M GOING TO SUE YOU! I'M 8 MONTHS PREGNANT! HOW AM I SUPPOSED TO GET MONEY NOW?!? YOU'RE TAKING THE FOOD OUT OF MY FAMILIES MOUTH - YOU MURDERER. I'M GOING TO HAVE TO DECLARE BANKRUPTCY NOW BECAUSE OF YOU" etc, etc....About how now because I've done this she "can't pay the statement" and I just pwned her and went "Well, first of all you can't pay credit with credit, even if I hadn't placed the hold you couldn't use money from the card to pay the card bill - it's virtually impossible, secondly I don't appreciate your tone. I'm trying to help you and you're making it increasingly difficult with that language". (HAH I know right! Coming from me?) That one was probably my favourite but I had a total laugh the other day - this girl called threatening to sue me - personally - because I explained to her why she was charged credit interest and how it works and she apparently wasn't aware of how it works - she thought the bank would just be giving her free money to be paying back at her leisure. If only it were that easy dear...I don't know what it is about them suing you though...do you think I care? Go for it.
So I've got a week off these clowns while I do this training.
Other than that - I had Billy Joel concert last night! Yes! It was well good. I went with my dad. We had got platinum passes for it so we were right up the front and em, during the concert they ended up bringing us all up out of our seats to the stage and we were just standing there next to Billy Joel! It was pretty fuckin cool. And it was raining! It's apparently the wettest November Perth has seen for 24 years and during Piano Man the rain starts LASHING down and just with all the lights and the music...and it was outdoor so the rain was just bouncing off the piano - it was really an amazing atmosphere. I took some awesome pictures so I'm going to post them. So go look!
My new shoes. I know. Cute right. I love them.
I look like such an oddity standing next to her. I'm not actually that tall! She's just tiny.
This is my uncle jack. Grannys brother. For those of you who don't know who this is...lucky you.
Next on the agenda - Christmas! I've been shopping like a mad cunt but Brycey is pwning me. He's spending lots of money on me and not saying what on...I'm very suspicious because that boy can't hold his own pish and now he's keeping big things from me. It makes you wonder.
So tonight! We drew the secret santa. Obviously, as Brycey is not here I had to draw for him...HAH. So if you want to ruin the fun and the drama and see who got who in our (not very) secret santa...
I got Pat.
Granny got Brycey. - be very afraid love.
Mum got Me.
Dad got Granny.
Pat got Dad
and finally...the best one...EVER. Totally not fixed, I SWEAR.
Brycey got...........my mum
HAH.
Merry Christmas.
$10 limit. Exchange on 14th December at the meal.
What else? Oh! Brycey! (that's what she said.....)
Yes, so anyway, Brycey comes (that's what she said...) in two weeks on Friday. I'm really excited! I can't wait to see him. We get christmas and anniversary together again this year. How spoiled are we.
This year is our 4(00)th anniversary. It's pretty weird. It feels like much longer. It's so weird that this time 4 years ago I didn't even know him.
Anyway...I can't really think of anything else to say so..I won't say anything else =)
Goodbye!