I'm Restless and Senseless...
Sprint. Evil fucking bastards. Possibly on par with Bank of America, but I'm not sure.
So, I just got off the phone with the rude, interupting moronic sleaze-balls known as customer service a little bit ago. I called to change my plan. I wanted to take the second phone off my plan, and to get rid of the early night/weekend minutes...anything to maybe save some money every month because paying 150/month is ridiculous.
The original plan was 800 shared minutes plus nights and weekends starting at 6. Both phones also had PCS Vision (the ability to send/recieve pictures) and unlimited text messaging. Add it all up and throw in tax, it was around 130 a month.
First of all, isn't the point of customer service to resolve issues and try to keep the customer in any way possible? Yes? Well, how then, does interupting the person when they're talking, arguing with them, and trying to sell them on things they DO NOT FUCKING WANT, fit into the description of a customer service job? This... guy I was talking to kept interupting me and saying the same thing over and over, and more irritatingly, trying to get me to change it in a way I don't want. Do these people get paid on Comission, or what?
So in the long run, they did not cancel the second phone on the plan, but did cancel the features on that phone, so it no longer has text messaging or PCS vision. They also canceled the Night/Weekend minutes starting at 6pm, and set the shared minutes to 550 instead of 800, and they also put the text messages on my phone to 300 a month. All in all they saved me a whole $45/monhth. Whoopie fucking doo. I'm going to be so rich! All this AND they renewed the plan. Great. Another two years with the monserous conglomerate. It's a dream come true, really... I think that as soon as I have the 150 extra, I will cancel the second phone completely. I'd really like to just cancel the whole thing all together because no one calls me (ever!) anyway so what's it matter, but I DO need a phone, you know, in case someone DOES decide to call me once in a while, however much I doubt the possibility. (Yes, this is also a rant about how no one ever calls me.)
Fucking hell, I want to stab something.
I had to endure one of the evils in the world yesterday. I had to go shopping because I needed new work clothes. I ended up buying two pairs of slacks, two turtlenecks and a new pair of boots. Yes, I know, I have a problem. I'm addicted to shoes. So sue me. I'm not sure if I like the stuff I got as much as I did when I had it in the store. One pair of pants and one of the turtlenecks I know I like (and of course the boots), but the other set I'm kind of iffy on. Maybe it's true that department store mirrors make you look fabulous in anything, but when you get home, it's...not as great. I figure I'll see how I feel about it in a few days, and if I don't LOVE it, I'm going to take it back. Everything was far too expensive to just sit in my closet.
I worked 30 extra hours in retail this past week, for a total work week of 70 hours. It wasn't too bad, and I can say honestly after a full week that I like retail, and the money will be nice. Unfortuantely with the phone crap, it doesn't look like it will get to go in savings. Also, I don't have any scheduled hours for this week at all. If I don't have regular hours, I won't be able to save enough to move back to Seattle at the end of my lease, and that would be quite torturous for me. So I figure if I also have no hours next week, I will, unfortunately start looking for a second job outside of the casino. Why can't a couple thousand dollars just drop into my lap? It'd make things a lot easier. But, of course, if wishes and wants were horses...
I'm just tired of the monotony and the stress. I want things to feel right, and be easier to make happen. Is that too much to ask?
So, I just got off the phone with the rude, interupting moronic sleaze-balls known as customer service a little bit ago. I called to change my plan. I wanted to take the second phone off my plan, and to get rid of the early night/weekend minutes...anything to maybe save some money every month because paying 150/month is ridiculous.
The original plan was 800 shared minutes plus nights and weekends starting at 6. Both phones also had PCS Vision (the ability to send/recieve pictures) and unlimited text messaging. Add it all up and throw in tax, it was around 130 a month.
First of all, isn't the point of customer service to resolve issues and try to keep the customer in any way possible? Yes? Well, how then, does interupting the person when they're talking, arguing with them, and trying to sell them on things they DO NOT FUCKING WANT, fit into the description of a customer service job? This... guy I was talking to kept interupting me and saying the same thing over and over, and more irritatingly, trying to get me to change it in a way I don't want. Do these people get paid on Comission, or what?
So in the long run, they did not cancel the second phone on the plan, but did cancel the features on that phone, so it no longer has text messaging or PCS vision. They also canceled the Night/Weekend minutes starting at 6pm, and set the shared minutes to 550 instead of 800, and they also put the text messages on my phone to 300 a month. All in all they saved me a whole $45/monhth. Whoopie fucking doo. I'm going to be so rich! All this AND they renewed the plan. Great. Another two years with the monserous conglomerate. It's a dream come true, really... I think that as soon as I have the 150 extra, I will cancel the second phone completely. I'd really like to just cancel the whole thing all together because no one calls me (ever!) anyway so what's it matter, but I DO need a phone, you know, in case someone DOES decide to call me once in a while, however much I doubt the possibility. (Yes, this is also a rant about how no one ever calls me.)
Fucking hell, I want to stab something.
I had to endure one of the evils in the world yesterday. I had to go shopping because I needed new work clothes. I ended up buying two pairs of slacks, two turtlenecks and a new pair of boots. Yes, I know, I have a problem. I'm addicted to shoes. So sue me. I'm not sure if I like the stuff I got as much as I did when I had it in the store. One pair of pants and one of the turtlenecks I know I like (and of course the boots), but the other set I'm kind of iffy on. Maybe it's true that department store mirrors make you look fabulous in anything, but when you get home, it's...not as great. I figure I'll see how I feel about it in a few days, and if I don't LOVE it, I'm going to take it back. Everything was far too expensive to just sit in my closet.
I worked 30 extra hours in retail this past week, for a total work week of 70 hours. It wasn't too bad, and I can say honestly after a full week that I like retail, and the money will be nice. Unfortuantely with the phone crap, it doesn't look like it will get to go in savings. Also, I don't have any scheduled hours for this week at all. If I don't have regular hours, I won't be able to save enough to move back to Seattle at the end of my lease, and that would be quite torturous for me. So I figure if I also have no hours next week, I will, unfortunately start looking for a second job outside of the casino. Why can't a couple thousand dollars just drop into my lap? It'd make things a lot easier. But, of course, if wishes and wants were horses...
I'm just tired of the monotony and the stress. I want things to feel right, and be easier to make happen. Is that too much to ask?