the most fun i've had in a long time!
Chat InformationPlease wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
Chat InformationA Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Bryan
Bryan: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: im about to add another line..
You: and it says By changing to the new calling plan, I will receive promotions (if any) that apply to my new plan. The promotions associated with my current plan may no longer be valid.
You: what does that mean
Bryan: That means if you have any promotions such a free minutes or extra messages you will lose them.
You: so it doesnt have anthing to do with my new phone upgrade in the future?
Bryan: It does not.
Bryan: Feel free to keep this chat session open while you complete your order for any additional help.
You: ok cool, also..
Bryan: Ok.
You: i wanted to do the free vcast pack for first month. can i cancel it after the first month?
Bryan: Yes you can
You: thank you. btw, this is awesome!
Bryan: No problem at all. I will keep the chat open while you complete your order
Bryan: .
You: do you work in the call center?
Bryan: Yes I do.
You: can you see what im doing on my account right now??
Bryan: I apologize I can not
You: are you in phx?
You: "Please wait a few seconds while we process your request"
Bryan: I am not.
Bryan: I am in a call center in Alabama.
You: i was just in north carolina, thats close. do you have bojangles chicken there???
Bryan: We do not.
You: thats too bad, its good. anyways, i think my order is done?
You: wait
Bryan: Have you gotten the order confirmation page?
You: so the new line wont work until the phone is delivered in the mail?
You: but will the altell account still work?
Bryan: Yes it will.
You: theres no way to share text messaging with both lines?
Bryan: To do so you will need to choose one of the Family share select plans that include unlimited messaging for each line.
You: ok, so if we use more than 700min total, i can switch the the next one up which includes unlimited msging?
Bryan: You can change your calling plan at any time.
Bryan: As your needs change, you can change to any current calling plan. You won't pay any additional fees and you won't have to extend your contract.
You: ok done
Bryan: Is there anything else I can help you with today?
You: no thank you. verizon is the best, take care and have a nice day bryan
Bryan: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great evening!
Chat InformationYour chat session has been ended by your Verizon Wireless online agent.
Chat InformationA Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Bryan
Bryan: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: im about to add another line..
You: and it says By changing to the new calling plan, I will receive promotions (if any) that apply to my new plan. The promotions associated with my current plan may no longer be valid.
You: what does that mean
Bryan: That means if you have any promotions such a free minutes or extra messages you will lose them.
You: so it doesnt have anthing to do with my new phone upgrade in the future?
Bryan: It does not.
Bryan: Feel free to keep this chat session open while you complete your order for any additional help.
You: ok cool, also..
Bryan: Ok.
You: i wanted to do the free vcast pack for first month. can i cancel it after the first month?
Bryan: Yes you can
You: thank you. btw, this is awesome!
Bryan: No problem at all. I will keep the chat open while you complete your order
Bryan: .
You: do you work in the call center?
Bryan: Yes I do.
You: can you see what im doing on my account right now??
Bryan: I apologize I can not
You: are you in phx?
You: "Please wait a few seconds while we process your request"
Bryan: I am not.
Bryan: I am in a call center in Alabama.
You: i was just in north carolina, thats close. do you have bojangles chicken there???
Bryan: We do not.
You: thats too bad, its good. anyways, i think my order is done?
You: wait
Bryan: Have you gotten the order confirmation page?
You: so the new line wont work until the phone is delivered in the mail?
You: but will the altell account still work?
Bryan: Yes it will.
You: theres no way to share text messaging with both lines?
Bryan: To do so you will need to choose one of the Family share select plans that include unlimited messaging for each line.
You: ok, so if we use more than 700min total, i can switch the the next one up which includes unlimited msging?
Bryan: You can change your calling plan at any time.
Bryan: As your needs change, you can change to any current calling plan. You won't pay any additional fees and you won't have to extend your contract.
You: ok done
Bryan: Is there anything else I can help you with today?
You: no thank you. verizon is the best, take care and have a nice day bryan
Bryan: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great evening!
Chat InformationYour chat session has been ended by your Verizon Wireless online agent.