say what now?
I have been working here for almost a year and a half and I just got off the phone with the first Community Member Nutcase I've had to deal with. That's a pretty good record. Now, I did have to deal with a Disgruntled Employee Nutcase, but I'm used to that. I'm used to Community Member Nutcases, too, which is why it's startling to me that... hey! I haven't talked to a nutcase in awhile! Woo!