fuck time warner
My Tivo Series 3 arrived today. While I handled the lifetime transfer from one of our (currently dead) series 2, mags called time warner to arrange cable card installation. After first flat out refusing (and trying to upsell their shitty HD DVR), she eventually convinced a supervisor to schedule the appointment. They claim their cards are incompatible with Tivo, furthermore that our Sony TV is also incompatible, and even that Panasonic cordless phones in the household would render the cards useless as well (what do 2.4ghz radio transmissions have to do with a PCMCIA coax card?!?).
Obviously TWC is completely unfamiliar with the terms "Standards" and "Federal Law". They're charging us $29.95...for showing up. You see, they flat out refused to touch the Tivo (and said if they did it would be a $50/hr charge), so I'll be installing the cards while their technician stands there and calls in the activation. What's even more frustrating about this is that this arrangement of self-install-technician-activate is *exactly* what the FCC Plug And Play mandate calls for but the cable companies refuse to do.
Obviously TWC is completely unfamiliar with the terms "Standards" and "Federal Law". They're charging us $29.95...for showing up. You see, they flat out refused to touch the Tivo (and said if they did it would be a $50/hr charge), so I'll be installing the cards while their technician stands there and calls in the activation. What's even more frustrating about this is that this arrangement of self-install-technician-activate is *exactly* what the FCC Plug And Play mandate calls for but the cable companies refuse to do.