May 04, 2007 15:14
Last winter, when British Airways failed to deliver to Paris the luggage of my former coworker Barry, I considered how much it would suck to lose luggage on an international flight. Because of this, I packed my two suitcases for my trip to Prague as though only one of them would arrive. Optimistic, I suppose, to think that I'd still get one, but that is exactly what happened.
So I packed underwear, bras, jeans, shirts, socks, and pajamas in both suitcases--allotting me a proper wardrobe if only one suitcase were to arrive. Unfortunately, there were a handful of things I neglected to split and when the luggage carousel only shot out one of my enormous red bags, I faced life without toiletries, makeup, and comfortable shoes.
This was no tragedy, and I told myself that everything was replaceable. Nevertheless, once my feet began to bleed from the sandals I thought I was smart to wear through security and I had no foundation to slather on a face that doesn't see daylight without a coating of skin-colored gunk, well, I could understand how Barry's lost luggage in Paris had ruined his entire trip.
Czech Airlines had handled my lost baggage claim, and they gave me a phone number to call. Once I got my Vodafone, I began calling them, but my first calls were outside of normal business hours, so I didn't think it was strange that they didn't answer.
But I kept calling. And calling. And calling. And no one picked up. The phone just rang. And rang. And rang. And while I told Caroline and anyone else who inquired that, yes, I wanted my suitcase but at least there was nothing in it that couldn't be replaced, I was actually quite panicked that I would never see my collection of Clinique bottles again--to say nothing of the wide-width tennis shoes I just bought and that I surely couldn't find anywhere in Prague.
I arrived in Prague on Thursday. By Saturday, the phone number had gotten me nowhere, so I decided to return to the airport and talk face-to-face with an agent of Czech Airlines. I took the Metro to a bus, got off the bus when I realized it was the wrong bus, boarded another bus to take me back, got on the right bus, and found myself back at the airport.
I went to the baggage claim window and the curtain was drawn and the lights were off inside. Another woman and I knocked at the window and no one responded. I tried to call the number again but I was now getting a message that the number had been disconnected. I went to one of those handy information booths and the woman there called the baggage claim and...no one answered. Shocking!
By the time I huffed back to the baggage claim window, though, the curtain had been opened and there was someone there and I received my bag. Everything seemed in tact, and I was so thankful and relieved that I didn't utter an unkind word for the terrible service I had received.
Okay, so this story doesn't have much of a point but it is rather funny how grateful you can be to have your own stuff--your own shoes and scrunching hair gel and soap and powdered foundation, so you can greet the world with the face you painted on.
prague,
barry,
annoyances,
beauty,
anger,
caroline,
scary,
europe,
travel