Why Not Rant Some More? (For Laughs This Time)
Yeah, why not? XD No seriously, this one's just for laughs. It happened some time ago, but it's still worth mentioning.
Let me tell you about this scratchable ticket (I don't know how you call them in English, sorry) named Sherlock Holmes. Yes, you can guess it is a promotional ticket released for the movie. But that's not the point here.
My point is, if you have a friend who wishes to come to Québec, warn them that if they ever buy this thing, to read the intructions. Because common sense isn't so common anymore, and people forgot how to read. Thus, they think they won 5000$ when in reality, they probably won only 4$ (which is what the ticket actually costs; too pricey for me), and won't trust the scanning machine when it tells them how much they really won.
You might be wondering, "But how can you misread to that extent?" Well, I explain everything under this here cut.
Here is what the dreaded ticket looks like (yes, it's written in French, but it's not important).
As you can see, there are THREE places you have to scratch : "L'enquête" ("The Investigation"), "Vos Indices" ("Your Clues") and "Les suspects" ("The Suspects"). But apparently, the first one is not big enough (and isn't flashy enough with its message of "Grand Price of 50 000$"), so people skip it. And that's why they screw up.
See, this is how it works.
- ONE, you scratch all there is in "The Investigation". You will get little pictures (tobacco pipe, mustache...) known as clues.
- TWO, you then scratch the clues you obtained in "Your Clues". Under the clues, there are hidden letters.
- And THEN, you scratch the discovered letters in the suspects' names.
Simple, isn't it? Well yeah, for those who take the time to read! Because people don't bother reading the instructions, forget the Investigation part, scratch "Your Clues" in its entirety and thus, get it all wrong because they obtained twice the number of letters they should have gotten. Don't they find it suspicious that they won 7 times?!
It wouldn't be so bad if people accepted that they didn't win as much as they had believed once you we tell them what the real amount is. But no. You see, I sell lottery, but I rarely buy any. I guess you could say it's because I know the odds. Anyway, when it first got released, there's this guy with his wife who came to claim their price. Unfortunately, it had to fall on the newbie. She scanned the thing and told them they had won a free ticket.
The guy starts screaming about how stupid she is because he's sure he won I-don't-remember-how-much and that she "must have scanned the ticket wrongly" (because apparently, there is more than one way to scan a bar code). Note that I was busy with another customer at the time and couldn't really help her out, and moreover, I had never studied the ticket. Hey, we have like 50 different kinds, and they release a new one about each week, so we can't try/study them all. (Trying them all would cost us a fortune, too) But dude, if the computer says you won a free ticket, then you won a free ticket. The computer does not make mistakes, and if it tells us to give you another ticket, we can't give you anything else, period. SCREAMING WON'T CHANGE A THING. So after a shouted rant of 15 minutes, the guy decides to leave without his free ticket and says he's gonna go complain to Loto-Québec. Suit yourself, man, you'll just look stupid. And you just lost a free ticket.
And guess what? The next day, when we booted up the computers, we received a message saying that we had to remind the rules of this thing to the customers. Apparently, a lot of people can't bother reading, because a whole lot of 'em didn't seem to understand how that darn Sherlock Holmes ticket works. Fail, people. Fail.
What about you guys? Why don't you tell us about the stupid customers you had the misfortune to meet? Because unfortunately, there's a whole lot of 'em. (The Not Always Right website is proof enough. It's friggin' hilarious.)
P.S.: I apologize if my previous post offended anyone. It wasn't my intention. (I'm just feeling way more irritable than usual recently, and I guess that PMS isn't helping right now.)
Let me tell you about this scratchable ticket (I don't know how you call them in English, sorry) named Sherlock Holmes. Yes, you can guess it is a promotional ticket released for the movie. But that's not the point here.
My point is, if you have a friend who wishes to come to Québec, warn them that if they ever buy this thing, to read the intructions. Because common sense isn't so common anymore, and people forgot how to read. Thus, they think they won 5000$ when in reality, they probably won only 4$ (which is what the ticket actually costs; too pricey for me), and won't trust the scanning machine when it tells them how much they really won.
You might be wondering, "But how can you misread to that extent?" Well, I explain everything under this here cut.
Here is what the dreaded ticket looks like (yes, it's written in French, but it's not important).
As you can see, there are THREE places you have to scratch : "L'enquête" ("The Investigation"), "Vos Indices" ("Your Clues") and "Les suspects" ("The Suspects"). But apparently, the first one is not big enough (and isn't flashy enough with its message of "Grand Price of 50 000$"), so people skip it. And that's why they screw up.
See, this is how it works.
- ONE, you scratch all there is in "The Investigation". You will get little pictures (tobacco pipe, mustache...) known as clues.
- TWO, you then scratch the clues you obtained in "Your Clues". Under the clues, there are hidden letters.
- And THEN, you scratch the discovered letters in the suspects' names.
Simple, isn't it? Well yeah, for those who take the time to read! Because people don't bother reading the instructions, forget the Investigation part, scratch "Your Clues" in its entirety and thus, get it all wrong because they obtained twice the number of letters they should have gotten. Don't they find it suspicious that they won 7 times?!
It wouldn't be so bad if people accepted that they didn't win as much as they had believed once you we tell them what the real amount is. But no. You see, I sell lottery, but I rarely buy any. I guess you could say it's because I know the odds. Anyway, when it first got released, there's this guy with his wife who came to claim their price. Unfortunately, it had to fall on the newbie. She scanned the thing and told them they had won a free ticket.
The guy starts screaming about how stupid she is because he's sure he won I-don't-remember-how-much and that she "must have scanned the ticket wrongly" (because apparently, there is more than one way to scan a bar code). Note that I was busy with another customer at the time and couldn't really help her out, and moreover, I had never studied the ticket. Hey, we have like 50 different kinds, and they release a new one about each week, so we can't try/study them all. (Trying them all would cost us a fortune, too) But dude, if the computer says you won a free ticket, then you won a free ticket. The computer does not make mistakes, and if it tells us to give you another ticket, we can't give you anything else, period. SCREAMING WON'T CHANGE A THING. So after a shouted rant of 15 minutes, the guy decides to leave without his free ticket and says he's gonna go complain to Loto-Québec. Suit yourself, man, you'll just look stupid. And you just lost a free ticket.
And guess what? The next day, when we booted up the computers, we received a message saying that we had to remind the rules of this thing to the customers. Apparently, a lot of people can't bother reading, because a whole lot of 'em didn't seem to understand how that darn Sherlock Holmes ticket works. Fail, people. Fail.
What about you guys? Why don't you tell us about the stupid customers you had the misfortune to meet? Because unfortunately, there's a whole lot of 'em. (The Not Always Right website is proof enough. It's friggin' hilarious.)
P.S.: I apologize if my previous post offended anyone. It wasn't my intention. (I'm just feeling way more irritable than usual recently, and I guess that PMS isn't helping right now.)