Some Servers Need to KNOW How to Take a Customer's Order

Feb 11, 2011 22:23

Some servers today don't know how to take your order in a restaurants. Sometimes, I honestly have had better luck getting my order correct at fast food restaurants at times. It's sad, it really is.

A good example, is twice I have ordered the garden salad at Red Lobster with saying "No tomatoes and No cucumbers." BOTH times, the servers made the side ( Read more... )

tipping, ranch, waiter, servers, waitress, tips, restaurants

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Wow. anonymous November 8 2011, 22:03:18 UTC
I don't even know where to begin with this, really. Thank you Facebook for linking me here.

First...

Keep in mind waitresses and waiters DO want that tip. I worked as one for a while, and made about $4 - minimum wage was $5.65 at that time. So we try our best. But here's my rebuttal"

1. "No tomatoes and No cucumbers."
When people order this, then 99.99% of the time they want it plain. And since your one receipt has California on it, I'm assuming you live in the USA. Honey, we are a democracy. That means majority rules, hence I'll assume you're one of the 99% who want it plain. Of course, you assume too much as well - we might NOT HAVE onions, or we might have misunderstood. As I'm sure you're used to, making mistakes happen.

2.Substitute Cheddar cheese for jalapeno jack cheese, No Tomatoes, No pickles, No Chipolte-ranch, Add onions
With this, the Add onions bit should have had it with it. For everything else, you SHOULD have just said "Plain, meat/Cheddar cheese/onions only. If you're taking off more items than you'll have on there, intelligent people tend to make it easier to ensure correctness. (aha, I see why you did it your way now!)

3. Golden fried and served with a tasty marinara sauce. $6.69"
At my current job we can only give out limited sauce quanities. If you wanted to order the aforementioned, then say "substitute ranch" or "add ranch". Cashiers and servers cannot read your mind. If you mention a second sauce, intelligent people will assume you want to replace it.

- - -

As a former waitress, I worked hard to get repeat customers. At the same time I assumed they were intelligent and would give order specifics. If you find a cashier to read your mind, then awesome. If not, be clear. Be concise. Be polite.

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Re: Wow. springs1 November 9 2011, 03:48:02 UTC
"1. "No tomatoes and No cucumbers."
When people order this, then 99.99% of the time they want it plain. And since your one receipt has California on it, I'm assuming you live in the USA. Honey, we are a democracy. That means majority rules, hence I'll assume you're one of the 99% who want it plain. Of course, you assume too much as well - we might NOT HAVE onions, or we might have misunderstood. As I'm sure you're used to, making mistakes happen."

You are an IDIOT that is ASSUMING!!

I GO BY THE **********MENU*************** WHEN I ORDER, NOT BY SOME MADE UP ASSUMPTION AS YOU ARE!!

You want it 100% correct, you let the customer order from the menu and then you *ASK* THEM to make sure, you don't assume, unless it is something that is on the side that is free for the customer such as a condiment.

That's a google receipt. I don't live in California.

NO, majority doesn't rule, the *********(****

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Re: Wow. springs1 November 9 2011, 03:48:33 UTC
"Cashiers and servers cannot read your mind."

That's why they shouldn't assume and they should ALWAYS go by the ***MENU*** as well as what the customer says, NOT JUST what the customer says and NOT just what the menu says, BOTH COMBINED make an order.

You go by the menu and see I get marinara already. I don't have to repeat it since it's in the description in the item that I am ordering.

YOUR PROBLEM IS, YOU LIKE TO ******ASSUME******* AND TRY TO ***READ MINDS**** when I READ THE******************MENU*******************!!

YOU ARE THE MIND READER ASSUMER, NOT ME!! I go by the EXACT WORDING ON THE MENU AND MAKE MY ORDER just as most normal people do.

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