Some Servers Need to KNOW How to Take a Customer's Order

Feb 11, 2011 22:23

Some servers today don't know how to take your order in a restaurants. Sometimes, I honestly have had better luck getting my order correct at fast food restaurants at times. It's sad, it really is.

A good example, is twice I have ordered the garden salad at Red Lobster with saying "No tomatoes and No cucumbers." BOTH times, the servers made the side ( Read more... )

tipping, ranch, waiter, servers, waitress, tips, restaurants

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It's me...the HI HATER anonymous April 5 2011, 06:22:27 UTC
[That's why service is bad because of people like you that will pay a tip or a good tip when not deserved and ***EARNED**. If you tipped as rewards and punishments, they would LEARN to not fucked up your service as much. If you pay them well no matter what, they will keep treating you shitty. It's called POSITIVE AND NEGATIVE REINFORCEMENT. It DOES work with non-lazy servers.]

--Ahhh Yes, that's right...I'm the reason service is bad only for YOU. How logical. I've NEVER had bad service, because I'm polite, I am nice, respectful, and I tip. There's not many servers who give you bad service right when you sit down (they'd be broke), so something tells me you earn every bit of your "bad" service, because you start it.

With comments like the one above that you said, and this one [SERVERS are at the CUSTOMER'S MERCY when it comes to money.] I think I finally figured you out. You LOVE that servers are at your mercy, and you can treat them like crap, and see them bow down to you while you dangle your tip above them like candy to a baby. It makes sooo much sense. I pity you, because you actually think that your one tip makes a big difference to the server that you've had running all over the place. I'm sorry to inform you, it does not.

You're right, they don't care about you, they couldn't care less about you. You mean NOTHING to them, you are just one of the many who treat their servers like their personal slaves and get pleasure from it. Therefore, they already recognize from your attitude and sense of entitlement, that you are not worth excellent service, you are not worth the 25% tip you claim to give. You are too much trouble and too exhaustive to be worth it.
Why would a server run all these errands for you, trying to not make EVEN ONE mistake, all the while you are rude and demanding, when they can earn 15-25+% from a nice & polite customer who understands humans make mistakes? Call it laziness sure, because guess what--humans can be lazy sometimes, even when they're working *gasp* oh my god! EVERYONE has "lazy" days, even you-you hate cooking for yourself-that makes you lazy.

TIPS=To Insure Prompt Service. I would rather have a nice, sweet, polite customer who tips 10%, than a rude, demanding, entitled customer who tips 30%. I'd make less money, but I'd be happier.

You call everyone lazy, and say you work hard....So what do you do exactly? I sure hope you don't skip over this question "accidentally".

It pains me that you can't even be considerate for one second. Have you ever considered that your server is having a bad day? Yeah I Know that requires empathy, look it up. Have you ever considered your server is sick and couldn't call into work for a number of reasons? Or maybe something terrible happened to a friend or family member, like they passed away? And your server couldn't call in or take a day off because they need the money to pay to put food on the table or pay for rent? Why is this so hard for you to fathom?

I've read many comments from others telling you karma is a bitch, and honey it is. You've been around complaining about the service industry for years now I believe, so if you haven't gotten what's coming to you, be thankful you have time to change your ways, and right your wrongs. Because what you got IS coming to you, make no mistake. Hurry up and do something about it. Show a little respect, empathy, and consideration, and maybe you'll get those back.

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Re: It's me...the HI HATER springs1 April 6 2011, 02:18:43 UTC
"I've NEVER had bad service"

You obviously don't order modified orders and don't check over your check for mistakes. Also, what bad service is to one person is not to another.

"you can treat them like crap"

I only treat someone like crap ONLY IF **THEY** did it first. Even then, most of the times, I still was nice enough to say "Thank you" and not said something mean back at them.

I am nice as pie if they are nice to me.

"because you actually think that your one tip makes a big difference to the server that you've had running all over the place. I'm sorry to inform you, it does not."

Servers aren't there for their health. They are there to **PAY THEIR BILLS***, so YES, it will make huge difference if they have to PAY to serve me to have to tip out the other staff members.

"you are just one of the many who treat their servers like their personal slaves"

NO, you are a LAZY UNCARING ASSHOLE who expect money for doing absolutely NOTHING.

WORK IS WORK, NO ONE EVER SAID IT WAS SUPPOSED TO BE FUN.

"You are too much trouble and too exhaustive to be worth it."

TALK ABOUT *****LAZY ASS***** LAZY***************LAZY********* LAZY******, because anyone that says something to do is too much trouble is being ***LAZY*** about the job.

Otherwise, you wouldn't mind.

"sense of entitlement"

You feel the servers are entitled to tips no matter WTF they fuck up, which they are not.

"all the while you are rude"

I am NOT RUDE unless they are to me.

Continued next posts:

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Re: It's me...the HI HATER springs1 April 6 2011, 02:19:01 UTC
Continued:
"demanding"

YOU SOUND SO LAZY IT'S ***PATHETIC****!! WORK IS WORK!! You take ORDERS from the customer, not just food orders, but ORDERS meaning, what to do next. If they want extra napkins or their check or a box, that's ORDERS. They are in COMMAND OF YOU if you want their money at the end.

We are your boss basically, because we hold the money.

"because guess what--humans can be lazy sometimes,"

Then don't expect a perfect score tip if you are lazy. Lazy and being uncaring go together, because if you are lazy, that means you don't care.

"even when they're working *gasp* oh my god!" EVERYONE has "lazy" days, even you-you hate cooking for yourself-that makes you lazy."

With cooking YES, I am lazy, because I am not good at it and I hate it. With house work I am not, with my job I am not, etc. I would say the only thing I am lazy with is cooking.

Remember, I am not getting PAID to cook, so WHY should I not be able to be lazy with that, huh when I am not getting PAID, unlike servers are?

"I would rather have a nice, sweet, polite customer who tips 10%, than a rude, demanding, entitled customer who tips 30%. I'd make less money, but I'd be happier."

I'd rather have a server that cares and isn't lazy giving them 30% plus than to have someone as lazy and uncaring as you are.

When you pay your bills, you won't feel that way, honestly, if everyone paid 10%, you'd be just as pissed you LIAR!!

What a bunch of BULL SHIT!!

"It pains me that you can't even be considerate for one second. Have you ever considered that your server is having a bad day? Yeah I Know that requires empathy, look it up. Have you ever considered your server is sick and couldn't call into work for a number of reasons? Or maybe something terrible happened to a friend or family member, like they passed away? And your server couldn't call in or take a day off because they need the money to pay to put food on the table or pay for rent? Why is this so hard for you to fathom?"

POOR, POOR THEM, they aren't considering me. You just said "You're right, they don't care about you, they couldn't care less about you. You mean NOTHING to them,", well if that's so, WTF should I give a flying rat's ass about them? Caring is a 2-way street, not a one-way street.

Why is it so hard to be considerate of the customer's food being right or their time, etc.? Obviously, you aren't being considerate of the customers, so why should you get it back, huh?

So we don't have problems, ONLY SERVERS DO? WHAT A BUNCH OF STUPID CRAP!!

THE WORLD DOESN'T REVOLVE AROUND SERVER'S PERSONAL LIVES. You don't give a shit about me, WTF should I give a shit about you?

"It pains me that you can't even be considerate for one second."

You aren't being considerate first, which is how you get your money by being considerate first, because we tip at the END of the service, not at the beginning.

"Show a little respect, empathy, and consideration, and maybe you'll get those back."

I show respect by saying "Thank you" when they don't say they are sorry for forgetting my ranch for example. I am nicer than they are a lot of times. I don't need to be empathetic to people that don't care about me. If they don't care about me, I sure as hell don't care about them. It's only FAIR.

I am considerate to the ones that are considerate to me.

I treat people the EXACT WAY they treat me.

"right your wrongs."

What wrongs? I treat people the way they treat me. That's how tipping SHOULD go, not just an automatic thing where they can ride all over me.

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Re: It's me...the HI HATER norahw May 11 2011, 10:05:37 UTC
Why is getting your ranch dressing with the order so important? If they forget it, why can't you just ask them to bring it? Why is this such a big deal to you? I eat out a lot too probably more than you do, and occasionally they will forget one item. But I ask them for it, they bring it, no big deal. I don't assume they don't give a shit about their jobs or are lazy uncaring asses simply because they forgot an item.

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Condiments springs1 May 12 2011, 01:53:18 UTC
norahw
"Why is getting your ranch dressing with the order so important?"

Because I ONLY like the food with it and I will not want to start eating it if I don't have the condiments. THAT was ENTIRE POINT of ordering that item was for my dipping sauces to dip them in or put on something.

"If they forget it, why can't you just ask them to bring it?"

I do, but some don't say they are sorry even if you don't even have to remind them such as they may say when they bring your food BEFORE you can open your mouth "I will bring the ranch"(or whatever condiments I ordered they say). When they come back, I say "THANK YOU", they don't say they are sorry. HOW MEAN IS THAT? You don't see that I am BEING NICER than THEY ARE and they want OUR MONEY? WTF is that all about WHY they are such assholes? Sure, some RARE servers apologize, but it's RARE.

Also, I ask them. Once I had to ask FOUR, COUNT THEM, FOUR TIMES for ONE side of ranch and ONE side of bbq sauce. First when I originally ordered, then when another server ran the food, then our waitress while she was filling up water glasses she said "He didn't bring them", which she didn't go investigate where they were, and then finally my husband grabbed a MANAGER so I could be happy. It took FOUR FUCKING ASS MINUTES just so I can start eating my food.

Do you understand WHY it's SO important? I am SICK of the LAZY servers that could have just offered to bring those out ahead of time to avoid another server not reading the ticket or forgetting or them forgetting as I have had before servers VOLUNTARILY do that without me having to ask even, that's how not lazy and caring those were compared to most.

"Why is this such a big deal to you?"

That is the way I eat my food with TONS of the stuff on it. Without it, the food is icky.

"they bring it, no big deal."

Maybe you haven't waited 5 minutes or more, I have. Maybe it doesn't happen as often to you as it has to me. Maybe you are happy eating the food without the condiments, I am not. Maybe they apologized to you and got it to you quickly, most servers don't for me.

Continued next posts:

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Re: It's me...the HI HATER springs1 May 12 2011, 01:53:48 UTC
NorahW Continued:
"I don't assume they don't give a shit about their jobs or are lazy uncaring asses simply because they forgot an item."

You don't get it, DO YOU? MOST of the time it's that they didn't **TRY** their BEST. They didn't compare the written order with the food OR if it's another server, you bet since they aren't getting a tip from us, they don't compare the ticket to the food.

You HONESTLY don't get that they just bring the food out and don't check it over 90% of the time. I know I can forget things even small things, but when your server either brings out ONE appetizer and can't get right ONE side of ranch added to it, it does look bad. Also, when your server brings you your food or another server that the order was put in correctly by the original server that when they have 2-6 OBVIOUS mistakes with your food, you KNOW they didn't try to get your order to you correctly.

Once, I had another waitress that wasn't our waitress food that had extra crispy bacon missing on an OPEN-FACED burger, pickles on the side of the plate that I ordered none, and a missing side of ranch. Now, it's POSSIBLE, but HIGHLY unlikely that our waitress put in the order wrong, especially about the bacon. Well, since I saw this waitress that brought out the food apparently didn't compare the ticket to the food, THAT is what pissed me off that I could easily tell she didn't try her best and I was right, when I told her what was wrong in a MEAN way(I am usually nice, but that pissed me off with that much wrong on the plate that was obvious to my eyes that she didn't even put the plate down and I could tell what was wrong), she responded "I'M NOT YOUR SERVER!" Do you see that a lot of servers are just like that, LAZY and UNCARING that they DO NOT TRY THEIR BEST? If she would have, she wouldn't have missed 3 things, especially the bacon missing. She would have not said she wasn't our server. She would have apologized for missing the items.

Most servers don't try their best. THAT IS WHY I view them as lazy and uncaring. It's not an assumption as you said, it's the TRUTH that most don't care, especially if it's another server, it's not their tip, so they don't give a shit about another table that isn't one of theirs. THINK ABOUT IT, they aren't going to gain anything from getting my order right since she wasn't our server.

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