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Servers are 100% RESPONSIBLE for ANY OVERCHARGES THEY HAND YOU!! springs1 September 26 2009, 02:31:48 UTC
Anonymous
"is it the clerks fault at the grocery store when they scan something and the price shows up wrong?"

You obviously NEVER read my comments on this, did you? On 11-03-07 I mentioned about stores.

NO, reasons why:

1. NOBODY is tipping these people at the stores(meaning I am NOT paying for their service(NOT TIPPING) just like the Taco Bell cashier)

2. The cashier would have to PHYSICALLY go to EACH and EVERY shelf(thousands of items) to find the item, which that is VERY, VERY, VERY, VERY, VERY, EXTREMELY DIFFERENT, VERY TIME CONSUMING, vs. looking at a menu that has around 100-200 items in ONE BOOKLET of all things and comparing that against the check.

3. Thousands of items in a store vs. nowhere NEAR that amount of items in a restaurant.

4. Prices change EVERY WEEK in stores, sometimes more than every week vs. restaurant's prices change every few months usually, possible 6 months or even a year, depending on the restaurant. I know a particular local chain restaurant that kept their prices the same for over a year and just DOWNSIZED their products instead of changing the prices.

The main reason is the server doesn't have to take 10 minutes or more to find the wrong prices like a cashier in a store would for even like even 8-10 items even. A check, which not all restaurants even list all prices for everything such as most restaurants don't list soft drinks for example or alcohol, for instance with just me and my husband, can take to check 30 seconds to a minute at most whereas a cashier at a grocery store would take a VERY LONG time to find each price on the shelf since just ONE person sometimes has 20 items plus or even if a person had one item, think of how long it would take to go to the shelf. For what really, there's no tipping involved for them to CARE or to put that amount of EFFORT into their job. Think of how big super Wal-mart is for example or Home Depot. Even smaller grocery stores, it would take FOREVER to find the correct price compared to a server that can simply do a comparison with a BOOKLET(called a menu) with the check.

Just a few months ago when we found a wrong price on the check, we only compared it around 30-40 seconds. I know we are only 2 people, which is why I feel the servers should start checking the prices WHEN THE CUSTOMERS ARE WAITING FOR THEIR ENTRÉES if it's a decent size party. WHY wait until the end of the service to do that for a party of 10 or 20? WHY even wait for a party of 2 until the very end?

"no, it is YOUR job to look at your dam receipt or correct them when it pops up wrong."

With the cashier, yes it's our job since we aren't paying them and they would have to go to each shelf to find each price, but NOT when it comes to SERVERS and TIPPING YOUR SERVER.

It's MY SERVER'S JOB to have NOTICED THIS since YOU NOBODY IS PAYING US AND WE ARE PAYING YOU TO BRING THINGS TO OUR TABLE AS CORRECTLY AS YOU POSSIBLY CAN CONTROL, which you can control finding a wrong price.

You can't control if my chicken tenders are raw or my steak is a little underdone(such as medium instead of well done) if you put in the order correctly, but you CAN notice if my check has a price that doesn't match the menu though.

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