Finally!
Last night we were in the middle of dinner prep (cutting up meat and veggies for lamb curry), when the phone rang. The caller ID said Princess Cruises. I couldn't remember them every calling us before. It was customer service trying to reach our travel agent. She had some questions about the refunds we'd been trying on our canceled cruise.
I happily passed her over to TBG and by the time he finished, we had our refund applied to next year's November cruise and an assurance that our friends would have a check in three weeks. We have been struggling with this since May, not for ourselves but for our friends. He paid early and with a check, plus there was all sorts of confusion about who was staying in which cabin.
It feels like the Sword of Damocles has been removed from over my head. Finally!
I happily passed her over to TBG and by the time he finished, we had our refund applied to next year's November cruise and an assurance that our friends would have a check in three weeks. We have been struggling with this since May, not for ourselves but for our friends. He paid early and with a check, plus there was all sorts of confusion about who was staying in which cabin.
It feels like the Sword of Damocles has been removed from over my head. Finally!