Oh, I'm never speaking up again, starting now. But one more thing...
This job is really shaping up to be a really good job for me, as far as the long run is concerned. Why, you ask? Well... I'm just getting to that. Jeepers. Calm down. Would you LET me tell you?
Sorry... Craig Ferguson moment. (Love him.)
First off, I'll tell you about my day. Sound good? Well, it really doesn't MATTER if it sounds good to you or not, as this is MY journal, and ultimately I'm the one that decides what gets said and what doesn't. But I'll pretend.
Woke up at 8:30am, and as I was grabbing some towels-n-such in preparation for my shower, my BROTHER emerges from his room. Totally unexpected. He's NEVER here. Odd. But it turns out, he had today off.
So I proceeded to the shower, at the time hoping he didn't need in the shower at the same time (as I figured he was just going to work later than usual). Thus, I kind of hurried to get done faster in case he needed in. But... he didn't. Because he wasn't working. As I mentioned.
After my shower, I noticed he was watching my The Office season 2 DVDs again (he's been watching them ever since I bought season 3), and I had gotten up early enough that I'd have time to chill/eat (as I started work at 11, and wanted to eat lunch before I went), so I made some Spaghettio's and joined him on the couch for the end of the 2nd-to-last episode and the season finale. Ahhh, what a great way to start the day: laughing at The Office.
At that point I had finished eating and had used up all of my dawdling time, so off I went to blow-dry/beautify and get dressed. Finished that pretty quickly, so I went back out and sat down for a few as he watched some commentary, and then I took off for work.
Got there, and Kim was at the registers so she walked with me to the back, discussing something my mom had asked me about last night: whether or not I'd be willing to work in the cash office. I said sure, as long as I didn't have to do it every day (you have to be there at 6 or 6:30am), that'd be fine. Then I clocked in and all that jazz, and then she set me up on POS training back in Customer Service. Basically I went through this training book, step-by-step, to learn how to use the cash register for various sales, with various forms of payment, etc. It was pretty cool. Semi-confusing at some points, but I figure I'll get the hang of it more after I do it for real. Then she asked if I wanted to buddy train on the registers or stay and learn Customer Service. I decided to go ahead and do Customer Service, since I was already in there. So she started me on a 2nd book, that went through the same types of things only this time it was for returns and exchanges. It was pretty cool. Slightly time-consuming. But I found out that it typically takes people at LEAST 3-4 hours to learn, and it took me a little over one hour. That's right... I'm the greatest. (Or something.)
Then, Kim went off to do her thing and left me with Sue, the lady who was doing Customer Service for the day. Sue took me under her wing, so to speak, and ended up telling me to do... well... basically everything. I'm not sure if they intended for me to be doing EVERYTHING, but that's pretty much what I ended up doing back there. Every time a customer came, she'd be like, "Allison! Let's go!" and thus I got practice doing a couple of returns, an exchange, a discount, and putting an item on hold. She was standing with me for everything, helping me through the steps (as I kept forgetting things along the way). The first girl I did a return for was really nice. Kind of a young girl, who clearly shops there a lot, and wasn't in a big hurry, so she was really patient and helpful. Yay for that. Some of the other ladies seemed to be the overworked mother type, so they looked VERY tired. But nobody was too grumpy, except one lady. After I finished doing her stuff, she stood there for like 10 minutes reading the receipts to make sure I did it right. I understand, though. When you're in a hurry and in a bad mood, the last thing you want is for some stupid trainee to screw up your stuff.
Aside from all of THAT, she also was like, "Allison, do you want to try doing the credit announcement?" I was hesitant. I'm Allison. I hate public speaking. And this, of course, is the thing I had put off since yesterday, when Kim offered to teach me. So... I was like, "Um... I guess?" So she basically was going to force me to do it, when another customer came, so she had me help her, and then I had to pee like a Russian racehorse (I still have no idea what that phrase means, but my friend Chels used to say it ALLLLL the time in high school. That, and "My teeth are floating." My TEETH are floating? What in the name of Pete does that even mean?), so I ducked out and when I came back, she was doing the announcement. I honestly didn't intend to avoid it. So later on, she did have me do it. And I was crazy nervous. I got the words right... I think I fumbled once or twice. Later, Kim came back and said, "Yeah, I heard you on there, you did a great job! But Kohl's charge customers get discounts 12 times a year, not 10." I totally didn't even realize I said 10 instead of 12. I was reading the page... and I guess I got distracted, because they were having me say 15% off instead of 10% off, and I dunno. Somehow I messed that up. But otherwise, they said I did a great job, and I did it again later and they said I did a really great job that time. So... I'm the master of the credit announcement/intercom system. ;)
Another thing she had me do was answer the phone. Pretty much every time it rang, she was like, "Allison! There you go!" The funny thing is, I had NO IDEA what to say anytime anyone asked me for anything, so I sounded like an idiot. "Um..." ::hold hand over the receiver:: "What do I do?! What do I say?!" And then Sue would tell me what to do/say. So one time I put a guy on hold and then paged Jewelry to pick up line 1, and another time I paged Kim ("1-2, line 1... 1-2, line 1" (1-2 is her code name... haha))... and one time I had to answer a guy that wanted to know if we have air mattresses (Sue told me to tell him it's seasonal, so we don't have any in right now)... and one time a Wal-Mart employee was calling to check a price to give someone a discount. So that was interesting, as my schpeal was like, "Thank you for calling your Warsaw Kohl's! Allison speaking... how may I help you?" (it was written down on a paper by the phone... I was required to say it... haha). He was like, "Uh, actually, this is [yada-yada] from Wal-Mart..."
Let's see, what else... oh. At one point another girl came in for training, and so Sue was like, "Allison... page Kim." So I went over to the phone, while double-checking what to say with Sue as I went ("Kim... so that's... 1-2... to Customer Service? 1-2 to Customer Service.") and then flawlessly paged Kim. Funny thing about THAT was, that she was in the office right there next to Customer Service. So... kind of didn't need to page her. But that was OK. haha
Then the poor girl was doing that checklist thing. That checklist thing SUCKS. I'm so glad to be out and actually DOING stuff now. It's so much more fun/interesting.
The last thing I did today, was anytime there was a lull (which was most of the time) at the desk, we went out in the hall-ish area and put girls' pajama pants on hangers. Brandon apparently was in charge of having us do that, so he kept coming by to harrass us. And I swear, he once again was doing NOTHING. They kept paging him to come to Seasonal. Clearly he wasn't where he was supposed to be. He's funny though, so he gets away with it. At one point, he went in his mom's office and got a camera, and was taking pictures of us as we hung up pants. While clocked in at work. Oh, Brandon.
I asked him on facebook last night if I can borrow his Red Jumpsuit Apparatus CD, and he IMed me to tell me Krista from work has it... well, while hanging up pants, Krista came and helped, and she introduced herself, and I'm like, "Ohhhhhh, you're Krista, the one that has his CD!" So that was amusing.
Then Kim came to bring me a paper with my hours for next week on it, and told me there were some postings for hour-switches in the break room that I could look at... so I went in there and ended up taking this one chick, Lauren's, hours for next Saturday in Recovery. So that'll be cool. Otherwise, I'm coming in Friday from 10am-2pm to do POS training (aka running the registers at the front of the store), and next week I'm coming in at 6 or 6:30am 3 days to get trained on cash room with Kim. Should be interesting.
So standing all day made me really tired. And my feet hurt. I guess I've been running through some guy's mind all day... ::excessive winking::
When I came home, I did some cleaning in my room and then my body started freaking out on me again, much like the night before when I almost passed out, but this time I got really grouchy and emotional. I didn't want to sit on the computer and relax, I wanted to keep running, running, running, even though my feet hurt. So I did. Cleaning, running the dishwasher, getting dinner, etc. Then all of a sudden my body just stopped. All I could do was shove everything off my bed (I had been cleaning, so stuff was stacked high on it) and collapse. And I was kind of shaking and my heart felt like it was racing. It was SO. BIZARRE. I don't know what's up with me lately. Maybe my body's just not used to keeping a schedule, so now it's freaking out. Who knows. But I ended up napping for a couple of hours.
Mom came back from work later and called my grandma, and apparently my grandma was talking about all the things Kim told her about how I was at work. Stuff about how great I did at running register and learning it so much faster than most people do, and all that jazz. Yay for people bragging about how awesome I am. :)
I don't work tomorrow, so I'm staying up late-ish. I'm starting to wear down, though, so I might crash soon-ish. I have to go do a 2nd fitting for my dress alteration tomorrow, and then Mom and I are going to get my oil changed (I have a coupon to get it done free) and then do some shopping/eating out. Should make for good times. Maybe well finally get around to watching Last Holiday, since it came from Blockbuster sometime last week and we still haven't watched it.
G'night.
Sorry... Craig Ferguson moment. (Love him.)
First off, I'll tell you about my day. Sound good? Well, it really doesn't MATTER if it sounds good to you or not, as this is MY journal, and ultimately I'm the one that decides what gets said and what doesn't. But I'll pretend.
Woke up at 8:30am, and as I was grabbing some towels-n-such in preparation for my shower, my BROTHER emerges from his room. Totally unexpected. He's NEVER here. Odd. But it turns out, he had today off.
So I proceeded to the shower, at the time hoping he didn't need in the shower at the same time (as I figured he was just going to work later than usual). Thus, I kind of hurried to get done faster in case he needed in. But... he didn't. Because he wasn't working. As I mentioned.
After my shower, I noticed he was watching my The Office season 2 DVDs again (he's been watching them ever since I bought season 3), and I had gotten up early enough that I'd have time to chill/eat (as I started work at 11, and wanted to eat lunch before I went), so I made some Spaghettio's and joined him on the couch for the end of the 2nd-to-last episode and the season finale. Ahhh, what a great way to start the day: laughing at The Office.
At that point I had finished eating and had used up all of my dawdling time, so off I went to blow-dry/beautify and get dressed. Finished that pretty quickly, so I went back out and sat down for a few as he watched some commentary, and then I took off for work.
Got there, and Kim was at the registers so she walked with me to the back, discussing something my mom had asked me about last night: whether or not I'd be willing to work in the cash office. I said sure, as long as I didn't have to do it every day (you have to be there at 6 or 6:30am), that'd be fine. Then I clocked in and all that jazz, and then she set me up on POS training back in Customer Service. Basically I went through this training book, step-by-step, to learn how to use the cash register for various sales, with various forms of payment, etc. It was pretty cool. Semi-confusing at some points, but I figure I'll get the hang of it more after I do it for real. Then she asked if I wanted to buddy train on the registers or stay and learn Customer Service. I decided to go ahead and do Customer Service, since I was already in there. So she started me on a 2nd book, that went through the same types of things only this time it was for returns and exchanges. It was pretty cool. Slightly time-consuming. But I found out that it typically takes people at LEAST 3-4 hours to learn, and it took me a little over one hour. That's right... I'm the greatest. (Or something.)
Then, Kim went off to do her thing and left me with Sue, the lady who was doing Customer Service for the day. Sue took me under her wing, so to speak, and ended up telling me to do... well... basically everything. I'm not sure if they intended for me to be doing EVERYTHING, but that's pretty much what I ended up doing back there. Every time a customer came, she'd be like, "Allison! Let's go!" and thus I got practice doing a couple of returns, an exchange, a discount, and putting an item on hold. She was standing with me for everything, helping me through the steps (as I kept forgetting things along the way). The first girl I did a return for was really nice. Kind of a young girl, who clearly shops there a lot, and wasn't in a big hurry, so she was really patient and helpful. Yay for that. Some of the other ladies seemed to be the overworked mother type, so they looked VERY tired. But nobody was too grumpy, except one lady. After I finished doing her stuff, she stood there for like 10 minutes reading the receipts to make sure I did it right. I understand, though. When you're in a hurry and in a bad mood, the last thing you want is for some stupid trainee to screw up your stuff.
Aside from all of THAT, she also was like, "Allison, do you want to try doing the credit announcement?" I was hesitant. I'm Allison. I hate public speaking. And this, of course, is the thing I had put off since yesterday, when Kim offered to teach me. So... I was like, "Um... I guess?" So she basically was going to force me to do it, when another customer came, so she had me help her, and then I had to pee like a Russian racehorse (I still have no idea what that phrase means, but my friend Chels used to say it ALLLLL the time in high school. That, and "My teeth are floating." My TEETH are floating? What in the name of Pete does that even mean?), so I ducked out and when I came back, she was doing the announcement. I honestly didn't intend to avoid it. So later on, she did have me do it. And I was crazy nervous. I got the words right... I think I fumbled once or twice. Later, Kim came back and said, "Yeah, I heard you on there, you did a great job! But Kohl's charge customers get discounts 12 times a year, not 10." I totally didn't even realize I said 10 instead of 12. I was reading the page... and I guess I got distracted, because they were having me say 15% off instead of 10% off, and I dunno. Somehow I messed that up. But otherwise, they said I did a great job, and I did it again later and they said I did a really great job that time. So... I'm the master of the credit announcement/intercom system. ;)
Another thing she had me do was answer the phone. Pretty much every time it rang, she was like, "Allison! There you go!" The funny thing is, I had NO IDEA what to say anytime anyone asked me for anything, so I sounded like an idiot. "Um..." ::hold hand over the receiver:: "What do I do?! What do I say?!" And then Sue would tell me what to do/say. So one time I put a guy on hold and then paged Jewelry to pick up line 1, and another time I paged Kim ("1-2, line 1... 1-2, line 1" (1-2 is her code name... haha))... and one time I had to answer a guy that wanted to know if we have air mattresses (Sue told me to tell him it's seasonal, so we don't have any in right now)... and one time a Wal-Mart employee was calling to check a price to give someone a discount. So that was interesting, as my schpeal was like, "Thank you for calling your Warsaw Kohl's! Allison speaking... how may I help you?" (it was written down on a paper by the phone... I was required to say it... haha). He was like, "Uh, actually, this is [yada-yada] from Wal-Mart..."
Let's see, what else... oh. At one point another girl came in for training, and so Sue was like, "Allison... page Kim." So I went over to the phone, while double-checking what to say with Sue as I went ("Kim... so that's... 1-2... to Customer Service? 1-2 to Customer Service.") and then flawlessly paged Kim. Funny thing about THAT was, that she was in the office right there next to Customer Service. So... kind of didn't need to page her. But that was OK. haha
Then the poor girl was doing that checklist thing. That checklist thing SUCKS. I'm so glad to be out and actually DOING stuff now. It's so much more fun/interesting.
The last thing I did today, was anytime there was a lull (which was most of the time) at the desk, we went out in the hall-ish area and put girls' pajama pants on hangers. Brandon apparently was in charge of having us do that, so he kept coming by to harrass us. And I swear, he once again was doing NOTHING. They kept paging him to come to Seasonal. Clearly he wasn't where he was supposed to be. He's funny though, so he gets away with it. At one point, he went in his mom's office and got a camera, and was taking pictures of us as we hung up pants. While clocked in at work. Oh, Brandon.
I asked him on facebook last night if I can borrow his Red Jumpsuit Apparatus CD, and he IMed me to tell me Krista from work has it... well, while hanging up pants, Krista came and helped, and she introduced herself, and I'm like, "Ohhhhhh, you're Krista, the one that has his CD!" So that was amusing.
Then Kim came to bring me a paper with my hours for next week on it, and told me there were some postings for hour-switches in the break room that I could look at... so I went in there and ended up taking this one chick, Lauren's, hours for next Saturday in Recovery. So that'll be cool. Otherwise, I'm coming in Friday from 10am-2pm to do POS training (aka running the registers at the front of the store), and next week I'm coming in at 6 or 6:30am 3 days to get trained on cash room with Kim. Should be interesting.
So standing all day made me really tired. And my feet hurt. I guess I've been running through some guy's mind all day... ::excessive winking::
When I came home, I did some cleaning in my room and then my body started freaking out on me again, much like the night before when I almost passed out, but this time I got really grouchy and emotional. I didn't want to sit on the computer and relax, I wanted to keep running, running, running, even though my feet hurt. So I did. Cleaning, running the dishwasher, getting dinner, etc. Then all of a sudden my body just stopped. All I could do was shove everything off my bed (I had been cleaning, so stuff was stacked high on it) and collapse. And I was kind of shaking and my heart felt like it was racing. It was SO. BIZARRE. I don't know what's up with me lately. Maybe my body's just not used to keeping a schedule, so now it's freaking out. Who knows. But I ended up napping for a couple of hours.
Mom came back from work later and called my grandma, and apparently my grandma was talking about all the things Kim told her about how I was at work. Stuff about how great I did at running register and learning it so much faster than most people do, and all that jazz. Yay for people bragging about how awesome I am. :)
I don't work tomorrow, so I'm staying up late-ish. I'm starting to wear down, though, so I might crash soon-ish. I have to go do a 2nd fitting for my dress alteration tomorrow, and then Mom and I are going to get my oil changed (I have a coupon to get it done free) and then do some shopping/eating out. Should make for good times. Maybe well finally get around to watching Last Holiday, since it came from Blockbuster sometime last week and we still haven't watched it.
G'night.