"customer service" my arse

Jan 25, 2004 12:42

Los Angeles Cable and Telecommunications Customer Service Department Transcript

LA_Cable_Telecomm: Thank you for contacting live tech support. How may we be of assistance?

Customer_473: Yeah, I got no phone service and no cable on the telly.

LA_Cable_Telecomm: How is your cable modem service working, madam?

Customer_473: Madam? Er, no, think you mean "sir," you git.

LA_Cable_Telecomm: How is your cable modem service working, sir?

Customer_473: That's working just dandy, which makes me wonder why the telly's still not up to snuff. Got the local stations, but everything else is just snow.

LA_Cable_Telecomm: What is your PIN number, sir?

Customer_473: My what? Oh, hell, I got no sodding clue.

LA_Cable_Telecomm: Did a service technician come to your place of residence?

Customer_473: No. I did that other plan when I signed up, the whatsit where you install the stuff yourself, 'cause my schedule's a bit dodgy. Couldn't sit 'round waiting for some bloke to come by to put in the wiring.

LA_Cable_Telecomm: Perhaps you installed things incorrectly. Is your cable wire coming into a VCR and then into your TV?

Customer_473: Yeah.

LA_Cable_Telecomm: Make sure the connection isn't loose.

Customer_473: Hang on, half a mo'.

Customer_473: Oh, brilliant. That did the trick. Thanks. Now, what of the phone?

LA_Cable_Telecomm: ** Automated Message Response: This Customer Service Specialist is currently busy assisting others. Please stand by. **

Customer_473: Hello?

LA_Cable_Telecomm: ** Automated Message Response: This Customer Service Specialist is currently busy assisting others. Please stand by. **

Customer_473: My bleeding PHONE, mate! COME on!

LA_Cable_Telecomm: ** Automated Message Response: This Customer Service Specialist is currently busy assisting others. Please stand by. **

Customer_473: Oh, bollocks.
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