Decisions
I'm just shy of a year at my current position. I'm doing IT Support / Help Desk. It's challenging. It's stressful. More days than not I don't like my team mates. I absolutely adore my manager. There's a chance I might get a team lead position once it opens in July. If it opens. It's not an actual position right now. We're overworked. We have 4 techs supporting 600 people, with about 100 of them remote. We're under appreciated. And things are going to get worse before they get better. When they do get better, I think they'll be awesome. I could be team lead. We would have a full time help desk person. Product Support would have another person so I wouldn't have to back them up anymore.
-OR-
Our IT Asset Administrator Carol left on Friday. She is an amazing lady. She handled purchasing, software license and hardware tracking, support contracts. All IT purchasing. I spoke with the manager for that, and he said he would consider me if I wanted to apply. He wanted someone with more of an IT background than Carol had, someone who could interpret geek...
It's very tempting. I'd have a smaller group of people I would support. I would not have the stress of dealing with broken computer. I would have to keep on top of my organizational skills. But at the same time I'd get to use my organizational skills.
Asset management is a good skill to have. It seems many companies have the Help Desk Manger doing asset mgmt. I could take the asset skills and my help desk experience and maybe get into mgmt from there. Or maybe I'll find I really like this and stay in purchasing and procurement.
I really have to think of this. Telling my Manager I'm applying for another position would make for an interesting relationship if I didn't get the position. But she can't promise me anything at this point. Then again, if she did offer me the lead, would I want it? This job would rock if my coworkers were replaced....
-OR-
Our IT Asset Administrator Carol left on Friday. She is an amazing lady. She handled purchasing, software license and hardware tracking, support contracts. All IT purchasing. I spoke with the manager for that, and he said he would consider me if I wanted to apply. He wanted someone with more of an IT background than Carol had, someone who could interpret geek...
It's very tempting. I'd have a smaller group of people I would support. I would not have the stress of dealing with broken computer. I would have to keep on top of my organizational skills. But at the same time I'd get to use my organizational skills.
Asset management is a good skill to have. It seems many companies have the Help Desk Manger doing asset mgmt. I could take the asset skills and my help desk experience and maybe get into mgmt from there. Or maybe I'll find I really like this and stay in purchasing and procurement.
I really have to think of this. Telling my Manager I'm applying for another position would make for an interesting relationship if I didn't get the position. But she can't promise me anything at this point. Then again, if she did offer me the lead, would I want it? This job would rock if my coworkers were replaced....