A letter to my store manager

Apr 22, 2006 05:51

David,

By Now you have most certainly have read my letter requesting a change of my shift, or a transfer to another store whom has an opening on any shift other than overnights. By now, You have also been told that I am concidering relieving my position as an associate of CVS/Pharmacy if any of the above conditions are met. I am writing this to you in hopes of enlightening my situation before any and all conclusions are met.

I want to explain my current position, which will in turn, explain why I have made the request.

When I accepted this oppertunity, I was used to being up all night as it was, and thus thought nothing of having to work the hours of 21:00 - 07:00. I normally slept during the day anyways, and thus, no change in my sleeping behavior would to had to be changed in order for my body to make the transition to the shift, so I started the same night I was hired, March 30, 2006. Since then, I slowly began to feel more and greater ailments due to working this shift. Such ailments would include a night of endless pain and vomiting blood, Migrains every day, among others. Each ailment can be directly linked to the great rise of stress I encountered upon accepting my current position. It is my personal belief that If I were to change to a different shift, I would have less stress, and thus, be a great deal healthier, and in turn, be of a greater us to the company.

I would also like to explain why this shift is of more shift than it most likely should be. It is my hopes that even if my employment is terminated, that these following items be taken into serious concideration in hopes that whomever replaces me does not face the same things.

Firstly, the amount of work which must be done is far greater than any other shift. While I do realize that this is because of the slower pace of customers, it can still be proven off-balance by the following points. The over night shift is obtained of two members, one of which must constantly be taking care of any and all customers. This person being the associate. Due to the initial "rush" of customers at the beggining of the shift, the associate is normally behind the counter for the first 2-4 hours of the shift, leaving a normal 6-8 hours to get pre-set tasks done. Meanwhile, Other shifts have a great number of team members working at any given time, thus allowing more people to flex between working to get tasks done, and helping customers in various ways. I would also like to point out that although what seems to be the initial set tasks for the overnight shift is added upon in normally a different color and handwriting.

While normally, You are understanding of why all the work is not done, it has been recently brought to my attention that due to the fact that not all pre-set tasks are completed, the companies review of the two members on the shift is reduced.

Secondly, I would like to bring up the fact that it is "Unacceptable" for a person(s) on this shift to call out for any reason. And upon calling out, i have witnessed the the absent employee is harrassed constantly and persistantly. I will explain this at a later point of this letter.

Thirdly, Although it is company policy that anyone who works a greater quantity of hours than 8 is obliged to take two 15 minute paid breaks, and one 30 minute unpaid lunch break, this rarely happens due to the ammount of work of which is required for them to do, and the lack of other members to assist the one remaining team member who is instantly limited to what s/he can do.

I would now like to point out specific experiences that i believe the work ethic line would find upmost inappropriate.

The first incident I would like to mention is the most recent one of your knowledge, regarding the night of April 20, 2006. I had called out 30 minutes prior to my acknowledge time due to be into work. I had talked to a pharmacist, who said they would deliver the message to Don, the assistant store manager, for me. It seemed then that the message was never transfered, and thus, for many hours I recieved phone calls upon my cell phone number, and upon my emergency contact number. Upon talking to Don on the phone, I explained my situation and told him I was not capable of coming to work that night. Don then persisted for the next 8 minutes for me to "Get better and come to work." I eventually agreed to call John, my shift supervisor, in a hour if I was feeling better and could make it to work that night. Within the next hour I had recieved three more phone called inquiring if I would be into work that night, and were I currently was. I later obtained the knowledge that Don was standing next to the pharmacist when I gave the message, and he had gotten it immediatly. I have obtained this information from two sources.

A second Incident I would like to bring to your attention took place on the morning of April 22, 2006. During my shift I began to put the contents of a yellow tote away. My shift leader told me to stop, and that he was told not to do anything that was not originaly left for us to do. During my shift, I put up all price tags and did all item withdraws, while taking care of a constant flow of customers. I also did baseline, and helped my shift leader push product as I could. At the end of my shift, Don questioned me as to why the tote was not taken care of, and I explained the situation to him. He then informed me that I must take care of the tote before going home. Although this is not normally a problem, because of the following it proves him to be hyprocritical to the overnight shifts. Every night of which Don is in charge until the overnight shift comes into work to relieve them, he allows everyone else to leave without doing so much as bringing back returns or taking care of damages, leaving it for the over night shift to handle along with all of theres, and refuses to let them leave in the morning until it is all done.

I entrust that the above matters will be taken care of and concidered before any conclusions regarding my request of a shift change are made, and thank you for taking the time to read this.

Sincerely,

Joshua Ryan LaJoie
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