May 03, 2008 18:19
I despise people who think that retail assistants are not people too. Yes, we are there to help you, but that does not mean you can treat us like shit. Today I had a customer crack the shits at me [and Belinda] because he wanted to be served. The problem was he decided that instead of standing in front of the counter, he would stand behind a bookmark display meaning I couldn't see him. He then bitched to Heike that we were giving him attitude, when in actual fact we were explaining to him that we were not ignoring him but we didn't realise he wanted help.
What pissed me off is that Heike and Trevor did nothing. It felt like they condone a person shouting at their staff. This guy was nothing but a douchebag. And under no circumstances is it okay for you to actually yell at a staff member. Espcially when it's your own damn fault for standing behind a display!
Urgh am currently being bored to death by listening to a two hour mp3 uni lecture. Our teacher's decided to tell us a month after this lecture took place that we have to make a posting on it for our assignment. Idiots.
I hate all people today.
grumbles,
people suck,
blah,
rant