This is Why I want to Multihome
We're in a dispute with our ISP. They've consistently screwed up one of two T1 links. We're disputing the billing of that one of them, but they cut off both, despite assurances from one of their VPs that they would do no such thing.
I must call the local cable company, and negotiate with them for fiber service with a decent SLA and direct access to ( Read more... )
I'm negotiating for business class service, and prepared to pay the price for it; I've been paying for a T1 (not an xDSL with 1.5 Mb/s, but a real, honest to tariff, T1) since I moved here. It's expensive, but the reliability of the circuit itself (and the tariff guarantees behind that) can't be beat. The trouble is the company on the other end of that T1. They're idiots, and we need to stop doing business with them.
Our local Cable TV company is Charter Communications which is 60% owned by Paul Allen, turns over $9bn/year, and is $20bn in debt. The debt is slowly crushing them; in order to survive, they must sell more services on the existing plant to as many homes (and businesses) as are currently passed, with as little money spent to do that as possible. I have no problem helping, provided that their offerings are reliable, competitively priced, and they don't treat me like an idiot (after almost 30 years of experience with the Internet, including running those facilities for a Fortune 100 company, I think I'm entitled to direct access to their NOC engineers, 'cause I'm not going to waste their time with problems they can't fix).
We should all have fiber t our homes by now. It's the f'ing FCC and the Bush administration cozying up to the industries they regulate that has prevented that from happening.
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