Is this the most frustrating thing ever?
http://www.consumerist.com/consumer/clips/verizon-doesnt-know-difference-between-dollars-and-cents-220362.php If you cant be arsed listening then its basically as follows..
Q: Is $1.00 the same as 1¢?
A: No, of course not.
Q: Is $0.50 the same as 0.5¢?
A: No, don't be silly.
Q: Okay, so is $0.002 the same as 0.002¢?
A: Why, yes. Yes it is.
Lather, rinse, repeat.