(no subject)
I welcome this break with open arms! :O
The last two days at work I've gotten complaints from two customers because I wouldn't let them have their way. Why? Because their way goes against the rules... Well, at least the first one did. The other one, not so much. The first dude wanted me to get a new thing of meat just because he didn't want me to use the one I had at hand. There's still meat to cut, therefore, it must be used. He demanded that I get a new one and I stood my ground and told him, no, I have to use it. He got mad and bitched and then left. 20 minutes later he comes back with Mr. Y (who's a fuckhead) thinking that just because he's bringing a store manager with him, that's gonna change things. But what really got to me was that Mr. Y rolls up in the deli thinking he owns the damn place, and goes "Why didn't you cut his meat?"
He wanted me to open a new one, and I gotta use the one I got.
"No."
What?
"You do what the customer tells you. If he wants a new one, you get a new one."
No. I'm not, my boss told me to use the piece, I will. I won't open a new one just because he wants me to.
"No, no. You do what he tells you."
I'm starting to get pissed now, but I keep saying no. Why? Because I've gotten bitched out before for mistakenly opening another piece, so there's two pieces and blah blah... So Mr. Young is all like, "Well, I'll talk with Joanne about it, because ablakdgha kdfhgakdfg" I dunno wtf he said after that, I walked away. Nico gets the customer, BUT HE OPENS A NEW THING OF MEAT. DIDN'T I JUST SAY THAT YOU COULDN'T?. I don't care, whatever. The point was, that fucking asshole made me look like a retard in front of the customer by contradicting what I just told the other asshole. I know what I did was right, I've been working here for almost 2 goddamn years and that's what I've always been told to do. It's simple, if there's a small piece left but it's enough to give to your customer, you use it (unless its less than a quarter then the remains are used for something else or just thrown away), because if you open a new one, then the other piece isn't going to get used. Why? Because if you see a flimsy piece compared to a brand-spanking new one, which one do you think people are gonna use?
The other guy today, rolls up right after the closing announcement goes off. We've already taken down the last slicer and they bring it to me, because I'm doing dishes. So I hear the guy come up, and he asks if he could get some ham, and all I said was "We already took down the slicer!" BUT I'M JUST INFORMING THE PEOPLE UP FRONT. Because you know, I got the pieces, because I'm gonna wash them. So he goes "Whoever's back there isn't a very nice person." I ignore him and continue doing dishes. L talks him into buying some pre-sliced ham, and then he goes "Can I get some turkey too?" Dang, we give you and inch and you take a whole mile. Anyway, they get him some of the pre-sliced turkey. Hey, let me say it now, if he had been nicer, the rest of the crew wouldn't had had a problem putting it back together, but since he said that, they all decided not to do it. :D Besides, technically, we're already closed. So he leaves and 5 minutes later, MR.FUCKINGY rolls up in here again bitching about how I refused to cut the guy meat. I'm just standing there dumbfounded, but as soon as he said that, all my co-workers jumped to my defense with "She didn't say that! All she said was that it was taken down already! Besides, we're closed". So Mr. Y starts going off about how if there's a customer still in the store that they should still be helped so we can't take down the slicer so L counter attacks with "Well, when are we supposed to start cleaning up then? If we gotta wait for the customers to leave, do we just stand around here and wait for them then!?" Mr. Y started backpedalin' so much I thought he was gonna trip over himself. HAHAHAHA. But seriously, I was so fucking mad, but so happy that everyone jumped to my defense. I never get anyone helping me out like that, I'm so used to fighting wars by myself, that I never expect anyone ever to help me out, but it felt so nice how all four of my co-workers rapidly went and defended me. I mean, seriously though, if I'm still working here a year and a half later, you'd think that I must be doing something right, yeah?
But those have been my last two days, I dunno what anyone else would've done, but this is what I did. And I'm here to help you, be your server, not your fucking slave. But yes, two complaints two days in a row does fare well for me, especially since J has been on a goddamn warpath lately... I don't need this shit. *rubs face*
Seriously, spring break, I welcome you with teary eyes!
The last two days at work I've gotten complaints from two customers because I wouldn't let them have their way. Why? Because their way goes against the rules... Well, at least the first one did. The other one, not so much. The first dude wanted me to get a new thing of meat just because he didn't want me to use the one I had at hand. There's still meat to cut, therefore, it must be used. He demanded that I get a new one and I stood my ground and told him, no, I have to use it. He got mad and bitched and then left. 20 minutes later he comes back with Mr. Y (who's a fuckhead) thinking that just because he's bringing a store manager with him, that's gonna change things. But what really got to me was that Mr. Y rolls up in the deli thinking he owns the damn place, and goes "Why didn't you cut his meat?"
He wanted me to open a new one, and I gotta use the one I got.
"No."
What?
"You do what the customer tells you. If he wants a new one, you get a new one."
No. I'm not, my boss told me to use the piece, I will. I won't open a new one just because he wants me to.
"No, no. You do what he tells you."
I'm starting to get pissed now, but I keep saying no. Why? Because I've gotten bitched out before for mistakenly opening another piece, so there's two pieces and blah blah... So Mr. Young is all like, "Well, I'll talk with Joanne about it, because ablakdgha kdfhgakdfg" I dunno wtf he said after that, I walked away. Nico gets the customer, BUT HE OPENS A NEW THING OF MEAT. DIDN'T I JUST SAY THAT YOU COULDN'T?. I don't care, whatever. The point was, that fucking asshole made me look like a retard in front of the customer by contradicting what I just told the other asshole. I know what I did was right, I've been working here for almost 2 goddamn years and that's what I've always been told to do. It's simple, if there's a small piece left but it's enough to give to your customer, you use it (unless its less than a quarter then the remains are used for something else or just thrown away), because if you open a new one, then the other piece isn't going to get used. Why? Because if you see a flimsy piece compared to a brand-spanking new one, which one do you think people are gonna use?
The other guy today, rolls up right after the closing announcement goes off. We've already taken down the last slicer and they bring it to me, because I'm doing dishes. So I hear the guy come up, and he asks if he could get some ham, and all I said was "We already took down the slicer!" BUT I'M JUST INFORMING THE PEOPLE UP FRONT. Because you know, I got the pieces, because I'm gonna wash them. So he goes "Whoever's back there isn't a very nice person." I ignore him and continue doing dishes. L talks him into buying some pre-sliced ham, and then he goes "Can I get some turkey too?" Dang, we give you and inch and you take a whole mile. Anyway, they get him some of the pre-sliced turkey. Hey, let me say it now, if he had been nicer, the rest of the crew wouldn't had had a problem putting it back together, but since he said that, they all decided not to do it. :D Besides, technically, we're already closed. So he leaves and 5 minutes later, MR.FUCKINGY rolls up in here again bitching about how I refused to cut the guy meat. I'm just standing there dumbfounded, but as soon as he said that, all my co-workers jumped to my defense with "She didn't say that! All she said was that it was taken down already! Besides, we're closed". So Mr. Y starts going off about how if there's a customer still in the store that they should still be helped so we can't take down the slicer so L counter attacks with "Well, when are we supposed to start cleaning up then? If we gotta wait for the customers to leave, do we just stand around here and wait for them then!?" Mr. Y started backpedalin' so much I thought he was gonna trip over himself. HAHAHAHA. But seriously, I was so fucking mad, but so happy that everyone jumped to my defense. I never get anyone helping me out like that, I'm so used to fighting wars by myself, that I never expect anyone ever to help me out, but it felt so nice how all four of my co-workers rapidly went and defended me. I mean, seriously though, if I'm still working here a year and a half later, you'd think that I must be doing something right, yeah?
But those have been my last two days, I dunno what anyone else would've done, but this is what I did. And I'm here to help you, be your server, not your fucking slave. But yes, two complaints two days in a row does fare well for me, especially since J has been on a goddamn warpath lately... I don't need this shit. *rubs face*
Seriously, spring break, I welcome you with teary eyes!