There are no words to decribe my anger right now.
So here's a story.
Last night, Danielle and I went to the mall. We were both looking for work clothes. Danielle started working at the Abercrombie kid's store at the mall, and she gets a discount at the adult Abercrombie & Fitch store too, so that's where she went, while I looked in other stores such as Express, The Limited, J.Crew, and Ann Taylor The Loft.
I met Danielle back at Abercrombie & Fitch around 8:30. The mall closed at 9pm so Danielle gathered up the things she wanted to buy, and we headed to the register. There was a sweatshirt that Danielle found, and I thought it was cute too, but she needed a different size. So Danielle walked up to this idiot kid that worked there and asked if they had anymore in the back. We must have waited for about 5-10ish minutes before the girl in the front of the store had to page the stupid kid to ask if he had found the sweatshirt. No luck. Surprise.
So we get in line. There are two people in front of us. There was only one girl at the counter helping customers. If she were going any slower, she would have been going backwards. It was ridiculous. There were other employees walking around, standing behind the counter, talking to their buddies, and not one of them helped us at the register. How rude. After standing in that line for 10 minutes or so, one girl said she could finally help us at one of their nine open registers. She rung up Danielle's two shirts, and then Danielle handed her the employee discount card she received from the kid's store. The girl looked at the card and told us she has to get a manager to help us. Fantastic. So we're waiting.... and waiting.... and waiting.... and waiting. Another 10 minutes pass, and there's no sign of a manager. Danielle informed me that there are nine managers that work at that store, so apparently all nine of them were too stupid and got lost on their way to come help us. Then we see the airhead girl, who was suppose to get a manager, standing in front of a mirror, holding a shirt up to herself, deciding if she should buy it or not. Danielle and I both gave her a look which could have been interpreted as, "If you don't get your butt moving to find a manager to help us, we are going to kill you." So she came over to the register and said, "So, like, no one has come over here to, like, help you yet?" No, stupid. We just like to stand here waiting and pretend to be irritated. YOU PEOPLE ARE JUST TOO STUPID TO DO ANYTHING! I just wanted to punch her in the face, and throw her into their ridiculously over-priced racks of ripped up jeans. The idiot girl then tells us that the manager is helping people at the register up front (the register we were just at!!!!) and then he'll be back here to help us. Yeah, right. And you really are an asset to the human population, you mush for brains, pathetic drain on society.
Danielle and I were furious at this point, so we went back to the register up front. When we turned the corner, that sorry excuse of a human being girl was paying for the shirt she was looking at in the mirror before we had even been helped!!!! I am appalled that they would help their employees before they help their own customers!!!! THEY IGNORED THEIR CUSTOMERS!!! THE CUSTOMERS THAT KEEP THEIR BUSINESS IN BUSINESS!!! THOSE KIDS TURNED AWAY THE PEOPLE THAT PAY THEIR PAYCHECKS!!! WITHOUT CUSTOMERS, ABERCROMBIE & FITCH WOULD NOT EXIST. We are the blood of their business, and they decided that we just aren't important.
So we finally got up to the counter, 30 minutes after we got in line with two people in front of us. Danielle hands Mike the "manager" her employee discount card. ("manager" is too sophisticated of a word to call this dump of a kid, but I will use it here for lack of a better word) He only took off 30% of her total. She is supposed to get 50% off the first two shirts she buys. She tells this "manager" this, and he says, "Well, you're gonna have ta talk to your manager or something.... it's only coming up as 30%." She tells him, "Fine, whatever," and slams the card on the counter. As she's getting the money out of her purse, the kid at the register has the nerve to tell her that she looks a little irritated. No, really? Now, why would I be angry? I have only waited forever for you to look in the back a sweatshirt, which you "could not find" or in other words, "didn't feel like looking for, so said you don't have it", then waited in line for 30 minutes for you to ring up two shirts and give me my 50% off discount, which I am supposed to get because I work at the Abercrombie kid's store, and you can't even do that. We were planning on going to the Abercrombie kid's store and Bath & Body Works, but because you're dumbass employees would rather talk about how fat they are or about the next party their going to go to, we cannot do what we had planned. It was 9:15 by the time we got out of that sorry excuse of a store. Now if that was the end of my story and frustration, I could just forget about this terrible experience. But that is not all, my friends.
Danielle and I were steaming mad (or at least I was) as we left and when we got to the entrance of the food court, Danielle looked in her bag, and noticed that they only gave her ONE SHIRT WHEN SHE HAD PAID FOR TWO!!!! Now you know I was mad because I'm typing in all caps. (I never write in all caps unless I'm spit in your face, break a window, kick you in the stomach mad.) They had locked the front doors of Abercrombie & Fitch even before we left, so we had to walk back to Abercrombie & Fitch and I pounded on the door. But of course they cannot hear us because the music is so D*#% loud. So I'm pounding and pounding and pounding on the glass door, when finally some older guy comes to the door to let us back in. We walked up to the counter, and Danielle tells the girl that she didn't get her other shirt, which is laying on the counter behind the register because the jerkface "manager" was too busy talking to his buddies about his evening plans to notice that he didn't put it in her bag. The girl at the register had the audacity to ask Danielle for her receipt and to show her the inside of her shopping bag to make sure that she wasn't stealing anything. Unbelievable. So once Danielle got the shirts she paid for, we stormed out of that store, and I will never go back. Never ever.
Abercrombie & Fitch wasn't my favorite store in the first place, but they did have a few nice things. My mom usually buys a shirt or sweater for me and my sister for Christmas, but I told her never to go back there. And I'm telling you now too. Spread the word. NEVER SHOP AT ABERCROMBIE & FITCH AGAIN. They treat their customers like crap and don't care about anything but themselves. The people that work at Abercrombie & Fitch are lazy, selfish, snobby, stuck up and too self-involved to help any of their customers. Their employees are the rudest, worst behaved people in a customer service business that I have ever seen in my entire life. The world revolves around them and their wardrobe. There must be a level of idiocracy you need to work at Abercrombie & Fitch. On the application, it must ask, "How many brain cells do you possess?" If the answer is less than 10, then you get the job as an idiot to like sell, like our new like skinny jeans.
Now mind you, this resentment only applies to the adult Abercrombie & Fitch store. Not the Abercrombie kid's store. The Abercrombie kid's store is cool. Danielle tells me that the employees at the kid's store are nothing like those at the adult store. She says for the most part, everyone is really nice at the kids store, and there are always people at the registers to help you. She also told me that none of the employees purchase anything for themselves until they are closed and all of their customers have left for the evening. If I want any Abercrombie wear, I will go to the kid's store. BUT I WILL NEVER SHOP AT ABERCROMBIE & FITCH EVER EVER AGAIN.